Senior Business Systems Analyst

Allianz Services; Barcelona; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Company bonus scheme

Pension

Employee shares program

Healthcare

Job summary

Allianz Services, Barcelona, is seeking a Senior Business Systems Analyst to drive early phases of the Business Master Platform rollout. You will guide requirements engineering, process modelling, and stakeholder alignment across global product teams and markets.

Collaboration with Product Owners, architects, and local Operating Entities will be essential to ensure delivery readiness. You will support global BMP delivery, lead workshops, translate needs into validated requirements, and

Qualifications

• Bachelor’s degree in a related field.
• 5+ years of experience as a Business Analyst in digital transformation or system delivery programs.
• Experience engaging with diverse stakeholder groups including Product Managers and IT teams.
• Strong knowledge of Insurance Sales processes, CRM capabilities, or large-scale sales platform rollouts.
• Proven experience in Sprint 0 or early-phase delivery setup.
• Advanced skills in BPMN/process modelling and requirements engineering.
• Ability to balance global standards with local market realities.
• Excellent communication skills in English.

Responsibilities

• Define requirements, scope, and bundles for Sprint 0.
• Lead end‑to‑end process mapping and impact assessments.
• Facilitate workshops with global and local stakeholders to gather insights and validate requirements.
• Translate business needs into structured, clear, and validated requirements.
• Support Product Owners in shaping and prioritizing the product backlog.
• Drive early testing readiness and data definitions.
• Produce high‑quality documentation (BRD, user stories, acceptance criteria).
• Use Jira to track progress, manage tasks, and ensure milestones.

Skills

Business analysis

Requirements engineering

Workshop facilitation

Agile, Waterfall, DevOps

CRM & Insurance sales knowledge

Communication in English

Education

Bachelor's degree in Business Administration, Computer Science, Engineering, Information Systems or related field

Tools

Jira

Confluence

Visio

Miro

Job description

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Role Overview

We are looking for an Senior Business Systems Analyst for our modern and innovative location: Allianz Services, Barcelona. The Senior Business Systems Analyst plays a pivotal role in the early and most strategic phases of the Business Master Platform rollout while acting as a transformation catalyst and ensures clarity, alignment, and readiness across business and IT streams. This role provides expert guidance on requirements engineering, process modelling, and stakeholder alignment, enabling delivery readiness for multiple product teams and markets.

You will support global Business Master Platform delivery while collaborating closely with Product Owners, architects, technical teams, and local Operating Entities (OEs).

What You Do

• Contribute to Sprint 0 by defining requirements, scope, and bundles
• Lead end‑to‑end process mapping and impact assessments
• Facilitate workshops with global and local stakeholders to gather insights and validate requirements
• Translate business needs into structured, clear, and validated requirements
• Support Product Owners in shaping and prioritizing the product backlog
• Drive early testing readiness, including functional testing scenarios and data definitions
• Produce high‑quality documentation (business requirements, user stories, acceptance criteria, process flows)
• Use Jira to track progress, manage tasks, and ensure milestone delivery
• Coordinate with cross-functional teams to ensure seamless rollout preparation for new OEs
• Align global BMP standards with local market needs and constraints
• Identify risks, dependencies, and gaps early in the delivery lifecycle
• Coach and support other Business Analysts to elevate team capability
• Contribute to reusable process maps, templates, and best‑practice frameworks
• Ensure effective communication across business, IT, and management layers
• Support overall delivery governance by providing clarity, documentation, and alignment
• Travel to Operating Entities and rollout locations when required to support workshops, stakeholder alignment, and discovery activities

What You Bring

• Bachelor’s degree in Business Administration, Computer Science, Engineering, Information Systems, or a related field
• 5+ years of experience as a Business Analyst in digital transformation or system delivery programs
• Demonstrated experience engaging with diverse stakeholder groups (Product Managers, PO, Architects, IT teams, demanding OEs)
• Strong knowledge of Insurance Sales processes, CRM capabilities, or large-scale sales platform rollouts
• Proven experience in Sprint 0 or early-phase delivery setup
• Advanced skills in BPMN/process modelling, requirements engineering, and workshop facilitation
• Ability to balance global standards with local market realities
• Excellent communication skills in English (professional fluency)
• Proficiency in Jira, Confluence, and process visualization tools (e.g., Visio, Miro)
• Strong strategic mindset, proactive approach, and ability to operate independently
• Familiarity with Agile, Waterfall, DevOps, and CI/CD environments
• Previous experience in global/multi-country CRM or Sales solution rollouts
• Background in coaching or mentoring junior analysts
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team

What We Offer

• We offer a hybrid work model which recognizes the value of striking a balance between in‑person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.