Booking Engine eCommerce Specialist — Technical Ops

Sani/Ikos Group

Madrid

On-site

EUR 42,000 - 54,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Job summary

Sani/Ikos Group is seeking an eCommerce Specialist (Technical stream) to support the Custom Booking Engine across Sani and Ikos. You will help ensure accurate content, configuration and checkout experiences that are reliable and commercially optimized.

Within Commercial – eCommerce, you will assist the eCommerce Manager (Technical stream) with content maintenance, checkout performance monitoring, updates testing and integrations, and responsive operational support to Revenue Management and

Qualifications

Experience in eCommerce or digital ops within hospitality or distribution.
Strong understanding of booking engines and online journeys.
Experience with rates, availability, promotions or transactional systems is desirable.
Comfortable working with data, logs and reporting.
Excellent communication and cross-team collaboration skills.
Structured, proactive approach with strong follow-up.

Responsibilities

Maintain and update booking engine content, including rates, availability and promotions.
Monitor checkout performance and flag issues with the Manager.
Coordinate follow-up on payment issues with systems and providers.
Run regular quality checks across the booking flow and test changes.
Log issues clearly and keep updated action histories for reporting.