Bellboy

Sani/Ikos Group; Estepona; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Transportation support

Meals provided

Accommodation assistance

Job summary

Sani / Ikos Group is seeking a Front Office and Guest Relations Agent in Estepona, Spain for a 7-month period (March–November). This role focuses on welcoming guests, handling check-ins/outs, and providing local information with a guest-centric approach.

The candidate should have prior experience in hospitality, strong English speaking skills, and a valid driving license. We offer growth opportunities and support for relocation and daily transportation where needed.

Qualifications

• Previous experience in a hotel, resort, or golf club environment.
• Good command of English (verbal); other languages are a plus.
• Valid European or international driving license (required).

Responsibilities

• Welcome guests and assist with luggage during check-in and check-out.
• Escort guests to rooms or vehicles as needed.
• Provide guests with basic hotel information, directions, and local tips.
• Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.
• Communicate guest requests to Front Office and other departments promptly.

Skills

Guest relations

English proficiency

Driving license

Job description

Duration: 7 months, between March-November

At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service.

Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do.

Responsibilities:

• Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.
• Transport: Safely escort guests and their belongings to rooms or vehicles as needed.
• Information: Provide guests with basic hotel information, directions, and local area tips.
• Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.
• Coordination: Communicate guest requests to Front Office and other departments promptly.

About you

You have previous experience in a similar role, preferably in a hotel, resort, or golf club environment. You have a good command of English (verbal); additional languages are a plus. You hold a valid European or international driving license (required). Basic mechanical awareness is a plus. Finally, you have a friendly, professional demeanor with a service-oriented attitude.

* Not sure if you meet all the role requirements? We still welcome your application and a chance to learn more about why you think you could be a valuable addition to the Sani / Ikos team

We're ready to invest in your potential and provide the launchpad for a rewarding, high-impact career. If you're ready to commit your energy, we'll give you the resources to develop quickly.

• Accelerated growth path: We focus on training and development from day one, providing unique programmes designed to fast-track your skills and open the door to supervisory and mid-level roles faster than anywhere else. From structured onboarding and continuous learning through our global e-learning platform, training academies, masterclasses and workshops-enhanced by exclusive academic partnerships such as eCornell - to transparent performance management and leadership development, we support your growth, empower your impact and help you shape your career from day one. At the same time, we foster teamwork and a strong sense of community through our internal communication tools, where people connect, collaborate, share knowledge and celebrate success.
• Quality mentorship: You’ll join high-performing teams, benefiting from direct mentorship and working alongside exceptional senior leaders who are invested in your success and professional evolution.
• Job security and financial stability: As a fast-growing and financially solid group, we offer stability and a competitive remuneration package that allows you to plan your future with confidence and focus on developing your leadership skills, complemented by daily transportation support, full board meals and support finding local accommodation,.