Billing Operations Specialist - Flexible Schedules

Astek Group

Madrid

On-site

EUR 40,000 - 56,000

Full time

4 days ago

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Job summary

ASTEK Iberia is seeking a Billing Operations Specialist to join a leading travel technology company. The role ensures accurate and timely billing, supports revenue protection, audits, and drives service improvements across billing workflows.

You will collaborate with business and technical teams to run daily, monthly, and end-of-month billing, investigate data inconsistencies, generate billing documents, and support ERP integrations. Fluent English required.

Qualifications

Bachelor's degree in Information Technology, Business Information Systems, or equivalent professional experience.
Minimum 3 years of experience supporting enterprise applications, ERP platforms, or billing solutions.
Strong knowledge of SAP SD/MM and SAP S/4HANA.
Experience with billing operations, revenue-related processes, and business application support.
Fluent English (C1 level or higher).

Responsibilities

Execute daily, monthly, and month-end billing activities.
Monitor billing processes and investigate data inconsistencies, missing pricing information, and unusual transaction volumes.
Generate billing documents and support integrations with finance systems.
Resolve incidents, service requests, and operational issues within agreed service levels.
Coordinate with technical teams to investigate and resolve complex billing-related problems.
Manage operational requests and ensure tasks are routed to the appropriate stakeholders.
Support internal and external audit activities by providing billing evidence and documentation.
Drive process improvements and contribute to service excellence initiatives.
Maintain clear and proactive communication with internal stakeholders throughout issue resolution and operational activities.