Bilingual German-English Customer Service Agent - Finance

Foundever; Madrid; Presencial; EUR 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Language classes

Employee experience programme

Tech discounts

Descripción de la vacante

Foundever is seeking a bilingual German/English customer service specialist in Madrid for a financial institution. The role involves handling customer inquiries by phone and email in both German and English, with a permanent contract and a 39-hour work week.

The position is on-site with potential for hybrid work after the learning curve, starting September. Salary is €22k gross per year, with growth opportunities and employee language classes.

Formación

• Required languages: German Bilingual/Advanced and English Advanced (C1). No Spanish.
• Required experience: Experience in customer service.
• Residence in Madrid or willing to relocate.

Responsabilidades

• Provide customer service in German and English by phone and email.
• Work on-site with potential hybrid modality after learning curve.
• Join a leading financial institution.

Conocimientos

German Bilingual/Advanced

English Advanced

Customer Service Experience

Descripción del empleo

Foundever is seeking a bilingual German/English customer service specialist in Madrid for a financial institution. The role involves handling customer inquiries by phone and email in both German and English, with a permanent contract and a 39-hour work week.

The position is on-site with potential for hybrid work after the learning curve, starting September. Salary is €22k gross per year, with growth opportunities and employee language classes.