Bilingual Client Services & Contracts Administrator

Caterpillar; Pozuelo de Alarcón; Sur place; EUR 25 000 - 30 000; Plein temps

Résumé du poste

Caterpillar Financial Services Corporation in Pozuelo de Alarcón is seeking a customer-focused role that supports customers with financial products, contracts, and payments. You will ensure data accuracy across systems, handle inquiries, and drive compliant processes in an international setting.

The role emphasizes strong communication, problem solving, and the ability to build relationships with clients and vendors while working in a permanent, full-time office-based position.

Qualifications

• Experience in customer-facing roles and contract administration is preferred.
• Ability to analyze data to support customer decisions and comply with policies.

Responsabilités

• Provide administrative support for customer service and contracts.
• Respond to inbound inquiries with analysis or troubleshooting.
• Identify issues and determine actions for effective resolution.
• Understand products and offer appropriate solutions to customers.

Connaissances

Customer focus

Data analysis

Service excellence

Consulting

Decision making

Communications

Problem solving

Relationship management

Formation

Bachelor's degree

Description du poste

Caterpillar Financial Services Corporation in Pozuelo de Alarcón is seeking a customer-focused role that supports customers with financial products, contracts, and payments. You will ensure data accuracy across systems, handle inquiries, and drive compliant processes in an international setting.

The role emphasizes strong communication, problem solving, and the ability to build relationships with clients and vendors while working in a permanent, full-time office-based position.