ATS Support Analyst — Bullhorn & CRM Expert

Kube Group; Barcelona; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Extensive training and mentoring

Cool office location

Multicultural work environment

Various work culture events

Health insurance

Job summary

A leading technology staffing company is seeking an ATS Support Analyst for its Barcelona office. The role involves troubleshooting issues with the Bullhorn system and providing exceptional customer support. Ideal candidates will have strong problem-solving abilities, experience in technical support, and communication skills. The company offers a multicultural work environment and a comprehensive benefits package.

Qualifications

• Strong problem-solving skills and a proactive approach to troubleshooting.
• Ability to analyze and diagnose system issues effectively.
• Fluent in English and French; Spanish is a plus.

Responsibilities

• Answer incoming Bullhorn customer tickets via phone, email, and chat.
• Use software product knowledge to troubleshoot issues quickly.
• Proactively communicate progress updates to users.

Skills

Problem-solving skills

Customer support

Analytical thinking

Communication skills

Education

Experience in software support

Tools

Bullhorn ATS

Analytics tools

Automation tools

Job description

A leading technology staffing company is seeking an ATS Support Analyst for its Barcelona office. The role involves troubleshooting issues with the Bullhorn system and providing exceptional customer support. Ideal candidates will have strong problem-solving abilities, experience in technical support, and communication skills. The company offers a multicultural work environment and a comprehensive benefits package.