AST Programs Support Apprentice — Compliance & Ops

GE HealthCare; Madrid; On-site; EUR 28,000 - 42,000; Full time

Job summary

GE Healthcare in Madrid seeks an AST Support Specialist to lead Aggregate Spend Tool processes and provide admin, marketing, and commercial support for HCP interactions, ensuring compliance with policies.

You will manage full task cycles from documentation to approvals, coordinate with TOs, COE, AP, and travel partners, and track costs and invoices across platforms.

The role focuses on compliance, risk mitigation, and operational excellence to enable strategic initiatives within the HCS team.

Qualifications

• Bachelor's degree in Business Management or related field.
• Spain-based candidates must have finished their degree within the last 3 years and must not have had this contract before (12 months max).
• Strong organizational and time-management skills.
• Ability to meet deadlines and activate teams to execute requirements.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication and stakeholder management abilities.
• Familiarity with AST, Agora, SOAR, and Salesforce (SFDC) is a plus.
• Experience in administrative support, finance operations, or compliance-related roles preferred.

Responsibilities

• Manage and process interaction requests via the AST platform.
• Prepare and complete all required documentation, including contracts and invitation letters.
• Upload relevant documents to the designated platforms in a timely and accurate manner.
• Monitor request progress to prevent delays and manage cost control.
• Oversee Purchase Order (PO) approvals using the Agora tool.
• Coordinate signature collection from Transaction Owners (TOs).
• Serve as a liaison between TOs and the Center of Excellence (COE) to resolve queries and ensure transaction approval.
• Submit approved requests to the travel agency with complete processing information.
• Track outstanding balances and collaborate with Accounts Payable (AP) to resolve invoices.
• Forward invoices to AP when payments are made to entities other than the travel agency.
• Manage supplier registration and onboarding in the SOAR tool.

Skills

Strong organizational skills

Time-management

Deadline-oriented

Attention to detail

Communication skills

Stakeholder management

Multitasking

Education

Bachelor's degree in Business Management or related

Tools

AST

Agora

SOAR

Salesforce

Job description

GE Healthcare in Madrid seeks an AST Support Specialist to lead Aggregate Spend Tool processes and provide admin, marketing, and commercial support for HCP interactions, ensuring compliance with policies.

You will manage full task cycles from documentation to approvals, coordinate with TOs, COE, AP, and travel partners, and track costs and invoices across platforms.

The role focuses on compliance, risk mitigation, and operational excellence to enable strategic initiatives within the HCS team.