Associate Technical Specialist - Automation - ADD

Thornton Tomasetti; Quintanavides; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

Abbott is seeking an Associate Technical Specialist to install and service Automation Projects across Europe & EEMEAP, delivering advanced training to internal roles and end users. The role requires strong communication and willingness to travel extensively, up to 85%.

Based in Spain with remote work options and potential nationwide travel. Candidates should have a Bachelor's degree and hands-on experience in technical service, with fluency in English and ability to engage hospital and lab

Qualifications

• Bachelor's degree or equivalent experience required.
• 1 year of experience as Technical Service Specialist or equivalent.
• Experience engaging with customers, especially lab staff.
• Willing to travel across Europe & EEMEAP up to 85% of the time.

Responsibilities

• Own Automation projects implementation across EMEA.
• Lead onsite automation installations in EMEA.
• Provide service for designated products (Automation, Informatics).
• Training – perform technical coaching for TSS and Abbott Ambassadors.
• Analyse existing solutions to provide improvement suggestions.
• Monitor instrument reliability and develop service recovery plans.

Skills

Strong communication

Fluent English

Education

Bachelor's degree or equivalent experience in engineering/biomedical

Job description

JOB DESCRIPTION: About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Purpose of the Job

The Associate Technical Specialist will install and provide service support for all Automation Projects across Europe & EEMEAP. Furthermore, the successful candidate will be providing advanced technical training/coaching to ADD internal roles and to the end user.

Major Responsibilities

• Ensures that all activities are performed in compliance with quality system requirements.
• Own Automation projects implementation across EMEA.
• Lead onsite Automation installations in EMEA.
• Provide service for designated products (Automation, Informatics).
• Provide escalated service support - handling most challenging repairs and troubleshooting, escalated from level two and level one service interventions.
• Keep track and ensure completion during implementation of TSB, and FA in EMEA.
• Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations.
• Prepare and participate in internal meetings, action plans and key Milestone activities monitoring.
• Monitor instrument reliability and prepare service recovery plan for highly serviced I highly cost instruments.
• Training – Perform technical coaching and conduct Automation training for TSS (Technical Service Specialist) and Abbott Ambassador.
• Participate in Area Expert team for designated products.
• Analyse existing solutions to provide improvement suggestions.

Education and Competencies Required

• Bachelor's degree or equivalent experience required. Bachelors / Engineering degree in medical I electrical /Electronics / Biomedical Engineering/ Mechanical or medical technology is preferred.
• Preferably 1 years of experience as Technical Service Specialist and or a proven track record in a similar position, supported by management and customer references.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Strong communication skills.
• Fluent English speaking.
• Willing to Travel across Europe & EEMEAP for up to 85% of the time.

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: Spain > Quintanavides : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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