Field Service Engineer - ADV - Madrid

Abbott Laboratories; Castilla y León; Presencial; EUR 42.000 - 78.000; Jornada completa

Descripción de la vacante

Abbott Laboratories is seeking a Capital Equipment Service Engineer to install, upgrade and repair capital medical equipment. The role collaborates with dispatch, sales and clinical staff to optimize service delivery and revenue opportunities.

Strong troubleshooting and documentation skills are essential, with frequent international travel. The candidate should have a Bachelor's in electronics or engineering and at least 5 years in medical electronics service, with English fluency and additional

Formación

• Bachelor degree in electronics, engineering or equivalent.
• Minimum 5 years medical electronics service or related field service.
• Strong communication skills: verbal and written; English required; other European languages a plus.
• Able to travel internationally up to 50% of the time.
• Experience with medical devices and software-based medical systems is a plus.

Responsabilidades

• Install, upgrade, repair and perform preventive maintenance of capital equipment.
• Coordinate with dispatch, sales and clinical staff for service scheduling.
• Document field interventions per QA requirements.
• Report capital equipment incidents per QA requirements.
• Provide system maintenance and troubleshooting training to customer staff.

Conocimientos

Medical electronics

Field service

Technical training

Troubleshooting

Educación

Bachelor's degree in electronics

Herramientas

MS Office

Windows OS

Descripción del empleo

JOB DESCRIPTION: PURPOSE OF THE JOB

You’ll be responsible for installation, upgrading, repair and preventive maintenance of capital equipment part of Abbott Medical product portfolio in compliance with Abbott Medical code of conduct, Regulator and Quality policies and procedures. The Capital Equipment Service Engineer services and supports Abbott’s advanced medical technologies and is responsible for driving customer satisfaction through service excellence. It will require working very close with the central dispatch team for scheduling service activities and with local sale and clinical staff to incrase revenues and profitabiliy.

ROLES & RESPONSIBILITIES

• Hardware/software field support: includes system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses.
• Work with central dispatch team and local sales/clinical staff on optimal scheduling of field interventions.
• Document field service interventions per QA system requirements.
• Report capital equipment incidents per QA system requirements.
• Provide support and technical assistance for in-house training courses and congresses.
• Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff.
• Extensive International travel required based on ad-hoc request, sometimes with short notice.

EDUCATION & COMPETENCIES

• School or University qualifications Bachelor degree in electronics, engineering or equivalent.
• Knowledge and skills Minimum of 5 years medical electronics service or related field service.
• Strong communication skills: verbal and written.
• English is a must, any additional European languages is a plus.
• Strong electronic and mechanical skills including troubleshooting.
• Computer skills: MSOffice, Windows
• Requires occasional lifting of products and material related to installation of the systems.
• Familiarity with Cathlab and operating room procedures and protocol would be a plus.
• Experience with medical devices and software based medical systems would be a plus.
• English fluency and Portuguese is a plus
• Natural abilities (teamplayer, stress resistant, discretion, good communicator, etc.)
• Ability to be flexible and respond to situations at short notice.
• Able to work independently in a fast environment with little supervision
• Available to travel very often

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Field Services DIVISION: AVD Vascular LOCATION: Spain> Avda. Burgos : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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