APAC Vendor Management Lead

Chubb External; Madrid; Hybrid; EUR 70,000 - 120,000; Full time

Benefits offered by this job

32 days vacation

2 days work from home

Home office allowance

Flexible start time

Private medical insurance

Pension plan

Stock purchase plan

Employee assistance program

Learning & Development

Job summary

Chubb seeks an APAC Vendor Management Lead to shape regional strategy across APAC, delivering efficiency, financial benefits, and strong governance while reducing business risk and improving vendor performance.

You will work with regional stakeholders on analytics, sourcing, performance management, systems, governance and compliance, requiring collaboration, influencing skills, and a results-driven mindset with hybrid work options in Madrid.

Qualifications

• Minimum 5 years of experience in Procurement across multiple vendor categories.
• Qualified Procurement Professional (MCIPS preferred, but not essential).
• Strong Excel skills; experience with QlikSense dashboards and Power BI is preferred.
• Proven experience managing vendor performance programs using SLAs, KPIs, and Balanced Scorecards.

Responsibilities

• Support regional strategies that improve operational efficiency, deliver financial benefits, and reduce business risk.
• Analyze and interpret data to support decision-making and identify opportunities for improvement.
• Lead or support sourcing initiatives from business requirements to RFQ/RFP/RFI development and panel management.
• Develop vendor performance management practices, including SLAs, KPIs, and Balanced Scorecards.
• Collaborate with stakeholders to define performance metrics for critical vendors.

Skills

Excel

QlikSense

Power BI

Analytical skills

Stakeholder management

Negotiation

Independent work

Education

MCIPS (preferred)

Tools

QlikSense

Power BI

Excel

Job description

Chubb is seeking an APAC Vendor Management Lead to help shape and drive regional vendor management strategy across APAC. This role is focused on delivering long-term operational efficiency, financial benefits, and strong governance while helping to reduce business risk and strengthen vendor performance across the region.

Working closely with regional stakeholders, this role will lead and support key initiatives across analytics, sourcing, performance management, systems, governance, and compliance. It is an excellent opportunity for a commercially minded professional who enjoys working across functions, influencing stakeholders, and driving continuous improvement.

Key Responsibilities:

• Support regional strategies that improve operational efficiency, deliver financial benefits, and reduce business risk.
• Analyze and interpret data to support decision-making, lead discussions, and identify opportunities for improvement.
• Support analysis of APAC ALAE spend, vendor panel optimization, and reporting on savings and opportunities.
• Lead or support sourcing initiatives from business requirements and project scoping through to RFQ/RFP/RFI development, sourcing strategy, due diligence, contractual arrangements, and panel management.
• Contribute to the development and application of vendor performance management best practices, including SLAs, KPIs, and Balanced Scorecards.
• Partner with internal stakeholders and budget holders to define performance metrics for critical vendors.
• Support regional and country stakeholders in using vendor management systems and tools.
• Develop user guides and training documentation to support adoption of platforms and processes.
• Identify process improvement opportunities and help streamline vendor and Chubb process mapping.
• Review vendor panels to ensure best practices, due diligence, and APAC controls are in place.
• Work with countries and regions to address compliance gaps and implement corrective action plans.
• Act as an advocate for the Claims Vendor Function and help promote its value across the business.
• Support the Regional Vendor Manager on key regional initiatives.
• Collaborate with the wider claims vendor team and contribute to larger sourcing projects as needed.

Qualifications

• Qualified Procurement Professional (MCIPS preferred, but not essential).
• Minimum 5 years of experience in Procurement across multiple vendor categories preferred.
• Strong Excel skills; experience with QlikSense dashboards and Power BI is preferred.
• Proven experience managing vendor performance programs using SLAs, KPIs, and Balanced Scorecards.
• Strong analytical and solution-oriented skills, with the ability to interpret contract terms and advise on their impact.
• Ability to negotiate and influence effectively in a commercial environment.
• Knowledge of insurance markets, insurance claims, or procurement principles is desirable.
• Strong interpersonal and stakeholder management skills.
• Ability to work independently, remotely, and with a clear focus on delivery.
• Self-motivated, adaptable, and able to prioritize effectively in a fast-paced environment.
• A proactive, can-do mindset with a strong commitment to results.

What can we offer:

• 32 days of vacation a year
• 2 days working from home option + additional flexible days
• Working from home allowance
• Entry time flexibility
• Private medical insurance
• Life and accident insurance
• Pension plan
• Stock purchase plan
• Employee assistance program
• Comprehensive Learning & Development offer

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Our core values-Integrity, Client Focus, Respect, Excellence, and Teamwork-guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.

Chubb is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.

Job Info

• Job Identification 35129
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Technical Services
• Business Unit Spain
• Legal Employer ACE American Insurance Company