AP BPO Operations Lead - SLA/QA, Process Improvement

adm Indicia; Barcelona; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

adm Indicia is seeking an experienced AP Operations Specialist to support the AP BPO Manager and ensure service quality, compliance, and process excellence in Barcelona. You will oversee the external provider's activities, monitor SLAs, and drive improvements in the AP function.

The role emphasizes governance, performance reviews, issue resolution, and automation initiatives (OCR, RPA) to streamline processes and strengthen internal controls within the Finance department.

Formación

• Accounting/Business administration degree or similar.

Responsabilidades

• Oversee AP operations performed by external BPO partner.

Conocimientos

AP Operations

Shared Services

Finance Operations

Outsourcing Management

Excel skills

Stakeholder mgmt

Teamwork

Analytical thinking

English proficiency

Educación

Accounting/Business Administration degree

Herramientas

Excel

Descripción del empleo

adm Indicia is seeking an experienced AP Operations Specialist to support the AP BPO Manager and ensure service quality, compliance, and process excellence in Barcelona. You will oversee the external provider's activities, monitor SLAs, and drive improvements in the AP function.

The role emphasizes governance, performance reviews, issue resolution, and automation initiatives (OCR, RPA) to streamline processes and strengthen internal controls within the Finance department.