Lead Process Improvement Architect - Lean & Automation

Amadeus; Barcelona; Híbrido; EUR 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Global presence

Continuous learning opportunities

Diversity & inclusion

Competitive rewards

Descripción de la vacante

Amadeus in Barcelona seeks a Process Improvement Principal Specialist to design and improve commercial processes across the organization. You will apply Lean and Six Sigma methods to enhance efficiency, customer experience, and employee experience, partnering with stakeholders to drive measurable improvements.

You will collaborate on end‑to‑end process optimization, build performance metrics, and support adoption of change across the Customer Lifecycle and related programs, with a hybrid working

Formación

• Extensive experience leading process improvement or transformation initiatives.
• Ability to define problems, implement improvements, and measure outcomes.
• Experience working across functions and regions in evolving environments.

Responsabilidades

• Partner with Commercial teams to improve end‑to‑end lead‑to‑cash processes for scalability and efficiency.
• Apply Lean principles to design simpler, more effective processes and reduce waste.
• Facilitate workshops to map current processes and co‑design future‑state solutions.
• Identify opportunities for automation using AI, workflow tooling, and process mining.

Conocimientos

Lean principles

Six Sigma

Process optimization

Stakeholder collaboration

Workshop facilitation

KPI definition

Automation awareness

Educación

Bachelor’s degree or equivalent practical experience

Herramientas

Power Platform

Process mining

RPA

CRM/CPQ systems

Descripción del empleo

Amadeus in Barcelona seeks a Process Improvement Principal Specialist to design and improve commercial processes across the organization. You will apply Lean and Six Sigma methods to enhance efficiency, customer experience, and employee experience, partnering with stakeholders to drive measurable improvements.

You will collaborate on end‑to‑end process optimization, build performance metrics, and support adoption of change across the Customer Lifecycle and related programs, with a hybrid working