Airport Transfer Assistant

MTS Globe; Tías; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

MTS Globe Spain is seeking a motivated Transfer Assistant to join our team at Lanzarote Airport. You will be the first point of contact for arriving travelers and ensure their transfer experience runs smoothly.

You will welcome guests, coordinate transport to hotels, answer questions, and resolve minor issues with our main office. A strong command of English is required and other languages are a plus; flexibility to work across shifts including night arrivals is expected.

Formación

• Advanced level of English is a must, other languages will be a plus.
• Experience in a similar position will be valued.
• Customer service oriented.
• Good communication skills.
• Flexible working schedule (some flights land at night).

Responsabilidades

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Report any changes / inconsistencies found to our main office.

Conocimientos

English advanced

Other languages helpful

Customer service

Communication skills

Flexible schedule

Descripción del empleo

MTS Globe Spain

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

Who are we?

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.

What do we offer?

At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Why join us?

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

Job Description

Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are seeking a professional to join our team at Lanzarote Airport, working closely with customers arriving through one of our TTOO. As a transfer assistant you are the first person the client will meet, and you should make sure everything is ready for them upon arrival. You will welcome them and provide them with all the details needed. Any queries they might have we should be able to solve them and help them make the most out of their holidays.

Main responsibilities

• Welcome the customers at the airport upon arrival.
• Coordinate and assist transport from the airport to the hotel.
• Report any changes / inconsistencies found to our main office.

Requirements

• Advanced level of English is a must, other languages will be a plus.
• Experience in a similar position will be valued.
• Customer service oriented.
• Good communication skills.
• Flexible working schedule (some flights land at night).