Excursions Sales Agent

MTS Globe; Tías; Presencial; EUR 13.392 - 20.088; Jornada completa

Descripción de la vacante

MTS Globe is expanding its team in Lanzarote. We are hiring Excursion Sales Agents to support one of our key clients. You will actively sell excursions and activities, helping customers maximize their holidays with memorable experiences.

The ideal candidate has at least two years in tourism sales, a high level of English, strong communication and negotiation skills, and a valid driving license with access to a car. Flexibility during peak season is essential.

Formación

• Minimum 2 years’ experience in a similar position in tourism.
• High level of English.
• Excellent communication and negotiation skills.
• Flexibility to work during high season.
• Extensive knowledge of Lanzarote excursions.
• Driving license category B and own car.

Responsabilidades

• Promote, advise on and sell excursions and activities to our customers.
• Deliver product presentations (welcome meetings, information sessions, and others).
• Establishing and maintaining relationships with local hoteliers and providers.
• Provide excellent customer service before, during and after the sale handling any queries and resolving incident.
• Managing bookings, confirmations and follow-up of sales.
• Report sales results and commercial activity according to internal procedures.
• Ensure compliance with quality standards, brand image and service levels.

Conocimientos

Excellent communication

Negotiation skills

High level English

Customer service

Sales-oriented

Descripción del empleo

MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 12.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

MTS Globe Spain

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 12.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.

Job Description

Our team is growing, and we are looking for enthusiastic individuals who are looking for new challenges. We are hiring Excursion Sales Agents to support one of our key clients in Lanzarote. As an Excursions Sales Agent, you will actively sell excursions and activities, assisting customers throughout their holidays by offering them the best experiences in Lanzarote. If you enjoy promoting and selling excursion programs, working directly with customers and coordinating with excursion and activity providers, we would love to meet you!

Responsibilities

• Promote, advise on and sell excursions and activities to our customers.
• Deliver product presentations (welcome meetings, information sessions, and others).
• Establishing and maintaining relationships with local hoteliers and providers.
• Provide excellent customer service before, during and after the sale handling any queries and resolving incident.
• Managing bookings, confirmations and follow-up of sales.
• Report sales results and commercial activity according to internal procedures.
• Ensure compliance with quality standards, brand image and service levels.

Requirements

• Minimum 2 years’ experience in a similar position as tour guide, tour operator representative or sales-oriented role within the tourism sector.
• High level of English
• Excellent communication and negotiation skills.
• Flexibility and availability according to tourism operational needs, especially during high season.
• Extensive knowledge of the product of activities and excursions in Lanzarote.
• Driving license category B and own car required.