Junior Account Manager (UK Market)

MTS Globe; Palma; Presencial; EUR 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness programme

Beverages and fruits for staff

Language training and certifications

Annual events and holidays

Sports communities

Special health insurance rates

Descripción de la vacante

MTS Globe is seeking a Junior Account Manager for our Commercial team in Palma. You will proactively manage client accounts, negotiate contracts, and identify opportunities to upsell our destination services.

The role requires a proactive, curious mindset to develop in a dynamic multinational environment. We value candidates with tourism knowledge, strong negotiation and presentation skills, and the ability to travel regularly.

Formación

• Excellent negotiation, communication, and presentation skills.
• Self-starter with autonomy and self-management.
• Solutions-oriented with proactive problem solving in a fast-paced environment.
• Strong analytical skills and strategic thinking.
• Able to work in a multinational, changing environment and travel regularly.
• Spanish and English fluent; other languages advantageous.

Responsabilidades

• Analyse destinations and clients, their business model and requirements.
• Upsell and cross-sell products and services to clients.
• Manage client accounts including contract negotiations to maximize profit.
• Educate clients on product features and growth opportunities.
• Acquire new clients and assess their business models and risks.
• Conduct market research to identify commercial opportunities and plans.
• Monitor performance reports and drive actions with clients and teams.
• Collaborate with cross-functional teams across multiple countries.
• Serve as central contact point for clients and the organization.

Conocimientos

Negotiation

Communication

Presentation

Autonomy

Analytical thinking

Multinational environment

Travel ability

Fluent English

Educación

Tourism focus degree

Descripción del empleo

Who are we?

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

MTS Globe

MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.

What do we do?

We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.

What do we offer?

At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.

Why join us?

Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.

JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!

MTS Globe is an equal opportunities employer.

Job Description

We are looking for an Junior Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.

Main responsibilities

• Analyse and understand our destinations and clients, their business model, and their requirements.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Customer account management, including negotiation of contracts and agreements to maximize profit
• Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
• Acquisition of new clients, making their business model transparent and carrying out risk assessment
• Constant market research and analysis to create business plans on commercial opportunities
• Monitoring performance reports with according interpretation and execution of required actions towards clients and the organization
• Close collaboration with different cross functional teams/departments across multiple countries
• Central point of contact for the clients and organization.

Requirements

• Prior experience in the tourism sector, ideally in a commercial or product department, or graduate with tourism focus.
• Excellent negotiation, communication, and presentation skills.
• Self-starter, able to work with autonomy and self-management skills within a team.
• Solutions-oriented, looking for innovative solutions to overcome challenges in a fast-paced environment.
• Goal oriented with solid analytical skills and a strong strategic mindset.
• Ability to work in a multinational & continuous changing environment and interact with different nationalities.
• Willing to travel on a regular basis.
• Spanish and English fluent or native speaker, other languages will be an advantage.
• CVs need to be submitted in English.

What we offer

• Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice.
• Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle.
• Advancing your professional growth through language training and technological certifications.
• Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more.
• Join one of our sports communities and practice your favourite sport in great company.
• Benefit from special health insurance rates.