Airport Operations Support Specialist

Vueling Airlines; Viladecans; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

Vueling Airlines is seeking an OCC professional to link the Operational Control Centre with all Vueling airports and ensure smooth, On-time operations for passengers.

You will monitor departures and arrivals, manage access to critical systems, oversee baggage operations, and prepare daily reports while collaborating with internal teams and external partners to resolve passenger needs.

Formación

• Experience in aviation or customer service is a big plus.
• Solid understanding of airport operations and ticketing systems.
• Ability to stay calm and solve issues quickly in a fast-paced environment.
• English (C1)
• Spanish (C1)
• Catalan (C1)
• Italian or French are a plus

Responsabilidades

• Act as the main point of communication between the OCC and all Vueling airports, ensuring information flows clearly and efficiently.
• Keep an eye on flight departures and arrivals, spotting potential risks and helping prevent delays.
• Manage access to key operational systems so airport and handling teams have everything they need to do their jobs.
• Oversee baggage operations, helping track and resolve any issues to minimize inconvenience for our passengers.
• Prepare and share daily operational reports with key stakeholders, highlighting important updates and insights.
• Collaborate with both internal teams and external partners to resolve passenger needs and operational challenges.

Conocimientos

Strong communication

Problem-solving

Team player

Organized

Fast decision making

Descripción del empleo

Vueling Airlines is seeking an OCC professional to link the Operational Control Centre with all Vueling airports and ensure smooth, On-time operations for passengers.

You will monitor departures and arrivals, manage access to critical systems, oversee baggage operations, and prepare daily reports while collaborating with internal teams and external partners to resolve passenger needs.