AI Enablement Lead (EMEA)

WSP en España; Madrid; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working policy

Diversity & inclusion culture

Descripción de la vacante

WSP is seeking an AI Adoption, Experience and Training Lead to drive enablement for AI adoption across the organisation. The role focuses on building and delivering training, living within a broader change and communications plan, and scaling support through a champions network.

You will develop role-based learning paths, manage knowledge assets, and run train-the-trainer programs, with a strong emphasis on practical AI literacy and effective communication across diverse audiences.

Formación

• Experience in learning and enablement design for enterprise-scale initiatives.
• Instructional design capability for role-based paths and self-paced modules.
• Strong facilitation skills for live sessions, office hours, roadshows, and train-the-trainer programs.
• Ability to build and moderate peer-learning communities and engagement rhythms.
• Knowledge management: maintain a single source of truth, taxonomy and governance.

Responsabilidades

• Develop or procure trainings aligned to AI change and communications plan.
• Create and moderate collaboration spaces for peer learning and support.
• Schedule and deliver training per the enablement plan.
• Deliver targeted enablement for priority user groups (sessions, office hours, roadshows).
• Maintain office hours and publish how-to guides and FAQs.
• Design and maintain learning paths, modules, and labs.
• Own the knowledge base including taxonomy and standards.
• Run the AI champions network and facilitate community rhythms.
• Run train-the-trainer programs and improve content findability.

Conocimientos

Learning enablement design

Instructional design

Facilitation and delivery

Community building

Knowledge management

Adoption optimization

Program coordination

AI literacy

Communication skills

Descripción del empleo

What if you could do work that makes a difference? At WSP, you can. WSP is a leading engineering and professional services organisation, bringing together expertise across infrastructure, transport, environment, energy, property, and buildings. Our people work with clients, partners, and communities to address complex challenges and create positive, lasting outcomes. With teams across Central Europe and around the world, we combine local knowledge with global experience to deliver practical and sustainable solutions.

Join a team where your skills, ideas, and experience can help deliver projects that create positive outcomes for communities, clients, and the environment. With opportunities to collaborate across disciplines, access global expertise, and contribute to meaningful work, you’ll be supported to develop your career in a way that works for you.

The Opportunity – Build the Future with Us

As an AI Adoption, Experience and Training Lead, you will lead the enablement side of AI adoption by working with peers to build and deliver training aligned to the overall AI change and communications plan, including targeted “in-the-flow” sessions, office hours, and train-the-trainer programs. You will also create the infrastructure that sustains adoption—peer learning communities, role-based learning paths and assets, a governed knowledge base, and an AI champions network to scale support and reduce ongoing demand on help channels.

You're Impact

Below are the key responsibilities you will take ownership of.

You Will

• Develop or procure trainings based on AI change and communications plan, working with providers as needed
• Create and moderate collaboration spaces for peer learning and support.
• Schedule and deliver training as determined by the overall change enablement plan
• Deliver targeted, in-the-flow enablement for priority user groups (sessions, office hours, roadshows).
• Maintain office hours
• Create and publish how-to guides, FAQs, and quick-reference assets.
• Design and maintain role-based learning paths, self‑paced modules, instructor‑led materials, job aids, and labs.
• Own the knowledge base as the single source of truth, including taxonomy, templates, standards, and content lifecycle.
• Run the AI champions network and facilitate community rhythms (office hours, demos, prompt clinics).
• Run train‑the‑trainer programs and optimize content findability to drive adoption and reduce support demand.

The Skills That Set You Apart

• Learning & enablement design experience: building or procuring training, partnering with vendors/providers, and aligning content to a broader change and communications plan.
• Instructional design capability: creating role‑based learning paths, self‑paced modules, instructor‑led materials, job aids, labs, and quick‑reference assets.
• Facilitation and delivery strength: running live sessions, office hours, roadshows, and train‑the‑trainer programs for varied audiences.
• Community building & moderation: creating and moderating peer‑learning collaboration spaces and maintaining strong engagement rhythms.
• Knowledge management expertise: owning a knowledge base as a “single source of truth,” including taxonomy, templates/standards, governance, and content lifecycle management.
• Adoption and support optimization mindset: improving content findability and designing scalable support models that reduce ongoing help‑channel demand.
• Program coordination/operations: scheduling, coordinating multiple enablement motions, and keeping delivery consistent with the overall plan.
• AI literacy (practical level): enough understanding of AI tools/use cases to produce credible how‑to guidance, facilitate demos/prompt clinics, and support champions.
• Communication skills: clear, audience‑appropriate writing for FAQs, guides, and enablement assets; confident verbal communication to lead groups.

What You'll Like About Us

• A working environment inspired by diversity, driven by inclusion.
• Our flexible working policy – We recognise the importance of work‑life balance and encourage you to find yours.
• WSP is about making the world around us a better place, including the environment, transport infrastructure, buildings and land use.
• Excellent career prospects. We're growing fast, and every day we strive to outdo ourselves. We are open to your ideas and want to try new things. We have a supportive environment that invests in your development and training.
• WSP is about embracing a culture of collaboration with colleagues who stand out for their skills. Come and discover our fantastic team!

We are proud to promote diversity, equal opportunities and professional integration within our teams, and we are convinced that our differences and an inclusive working environment contribute to our development. All applications will be carefully considered.

#WeAreWSP

#WeAreVisioneers