Senior Partner Enablement Manager (Technical Training & Academy)

TSMG Holding; Barcelona; On-site; EUR 60,000 - 100,000; Full time

Job summary

TSMG Holding is seeking an experienced Partner Enablement Manager to support its global partner ecosystem. The role combines technical training, onboarding, documentation management, and enablement strategy to help partners understand, position, and implement AI-powered software solutions.

You will collaborate with Product, Sales, Solutions, and Engineering teams to create scalable training programs and ensure partner readiness across regions.

Qualifications

• 4-7 years of experience in Partner Enablement, Customer Success, Pre-Sales, or related roles.
• Experience with APIs, integrations, technical onboarding, or software implementation.
• Strong presentation and communication skills in English.
• Experience creating training materials, SOPs, documentation, or knowledge bases.
• Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software.

Responsibilities

• Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices.
• Support partner onboarding activities, product demonstrations, and selected pre-sales initiatives.
• Help partners build confidence in deploying and supporting the platform.
• Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos.

Skills

English communication

Presentation skills

APIs & integrations

SaaS platforms

Onboarding & enablement

Job description

About The Role

We are looking for an experienced Partner Enablement Manager to support the growth and success of our global partner ecosystem. This role combines technical training, partner onboarding, documentation management, and enablement strategy.

You will work cross-functionally with Product, Sales, Solutions, and Engineering teams to help partners understand, position, and implement AI-powered software solutions successfully.

This is a hands‑on role ideal for someone who enjoys bridging technical and business teams while building scalable training and enablement programs.

Responsibilities

Partner Training & Enablement

• Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices
• Support partner onboarding activities, product demonstrations, and selected pre‑sales initiatives
• Help partners build confidence in deploying and supporting the platform

Academy Ownership

• Manage and improve the company’s partner training academy
• Update outdated learning materials and create new enablement content
• Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos

Documentation & Knowledge Base

• Create setup guides, implementation documentation, FAQs, SOPs, and partner resources
• Maintain a scalable self‑service knowledge base for partners

Cross‑Functional Collaboration

• Work closely with Product, Engineering, Sales, and Solutions teams to improve partner readiness and enablement materials
• Gather feedback from partners and internal stakeholders to continuously improve training content

Growth & Ownership

• Become a trusted enablement contact for global partners
• Continuously build expertise in AI, SaaS platforms, automation, and integrations
• Contribute to the development of long‑term partner enablement strategy

Requirements

• 4-7 years of experience in Partner Enablement, Customer Success, Pre‑Sales, Technical Training, Implementation, or similar roles
• Experience with APIs, integrations, technical onboarding, or software implementation
• Strong presentation and communication skills in English
• Experience creating training materials, SOPs, documentation, or knowledge bases
• Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software
• Strong organizational skills with the ability to manage multiple priorities
• Professional proficiency in English required; German and/or French is a strong plus

What We Offer

• Opportunity to join a fast‑growing technology company in the AI and automation space
• High ownership and autonomy with strong visibility across the organization
• Collaborative international team environment
• Career growth opportunities within a global partner‑facing function
• Exposure to enterprise‑level implementations and emerging technologies

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.