AI-Driven Product Education Lead (Remote)

Cloudtalk; Barcelona; Hybrid; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Unlimited PTO

Fully remote

European hubs

Career path in writing

Equity

Job summary

CloudTalk is seeking a Product Educator to own how we teach customers and internal teams how the product works. You will build scalable docs and AI-assisted guidance that updates with every release, and you will present to customers and internal teams via webinars and how-tos.

You will shape what to teach, determine which tasks AI should handle, and set up systems that keep content fresh as the product ships. The role collaborates with Product, Support and Marketing.

Qualifications

• Owned product content in SaaS (docs, onboarding, product education or enablement).
• Able to turn product changes into learning material for customers and teams.
• Capable of building AI-driven workflows to scale teaching.

Responsibilities

• Keep docs, tours and guidance aligned with product releases.
• Lead end-to-end how-to launches and webinars for new features.
• Build and iterate on a docs/education system with AI-assisted content.

Skills

Product education

Documentation systems

AI tooling

Teaching & training

Stakeholder collaboration

Job description

CloudTalk is seeking a Product Educator to own how we teach customers and internal teams how the product works. You will build scalable docs and AI-assisted guidance that updates with every release, and you will present to customers and internal teams via webinars and how-tos.

You will shape what to teach, determine which tasks AI should handle, and set up systems that keep content fresh as the product ships. The role collaborates with Product, Support and Marketing.