AI-Driven Manufacturing SaaS Implementation Lead

Solved; Valencia; Presencial; EUR 26.000 - 32.000; Jornada completa

Descripción de la vacante

Solved, a Valencia-based SaaS startup, is seeking an Implementation Project Manager with 2+ years of experience to lead client implementations from kickoff to go-live. You will work with Customer Success, Product and Engineering to ensure clients derive real value from our platform.

You’ll configure the platform, run client workshops, train users and drive adoption, while tracking progress in HubSpot and coordinating with internal teams. Fluency in Spanish and good English are essential.

Formación

• 2+ years of experience implementing software or in B2B SaaS CS.
• Proven ability to manage multi-stakeholder projects with deadlines.
• Strong organizational and proactive follow-up skills.
• Comfort with learning, configuring and troubleshooting software.
• Excellent communication across shop-floor operators to management.
• Fluent Spanish and good English communication.
• Willingness to work in a fast-moving startup.

Responsabilidades

• Lead end-to-end implementations from kickoff to go-live.
• Configure the platform by running workshops with clients.
• Drive adoption through training of key users.
• Manage client relationships and be a trusted contact.
• Own support requests and coordinate resolutions.
• Collaborate with Engineering to investigate bugs.
• Track client activities and next steps in HubSpot.
• Leverage AI tools to streamline docs and tasks.
• Improve implementation and CS workflows as we grow.

Conocimientos

2+ years exp

Project management

Organizational skills

Communication skills

Analytical mindset

Troubleshooting software

Spanish/English

Educación

Degree in Industrial Engineering or related field

Herramientas

HubSpot

CRM tools

Descripción del empleo

Solved, a Valencia-based SaaS startup, is seeking an Implementation Project Manager with 2+ years of experience to lead client implementations from kickoff to go-live. You will work with Customer Success, Product and Engineering to ensure clients derive real value from our platform.

You’ll configure the platform, run client workshops, train users and drive adoption, while tracking progress in HubSpot and coordinating with internal teams. Fluency in Spanish and good English are essential.