Ai Implementation Engagement Manager

Tether.Io; Ibiza; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Health, dental, and vision insurance

Generous PTO and holidays

Career growth opportunities

Job summary

Our client, a rapidly growing SaaS company, seeks an experienced Remote Project Manager to lead implementation of software solutions for clients worldwide. This fully remote role offers the flexibility to work from anywhere while shaping customer success and satisfaction.

The candidate will manage complete client implementations and ensure seamless integration, in a remote-first environment. The role requires strong SaaS, agile expertise and excellent client-facing skills, with Murcia as base

Qualifications

• Bachelor's degree in CS/IT/Business or related field.
• 5+ years PM experience in SaaS implementations.
• Strong SaaS, cloud, and SDLC knowledge.
• Proficient in Agile (Scrum/Kanban) and PM tools.
• Excellent communication and remote leadership.
• Fluency in English; Spanish a plus.

Responsibilities

• Manage end-to-end project delivery for SaaS implementations, from onboarding to deployment and adoption.
• Develop project plans with scope, objectives, deliverables, timelines and resources.
• Lead cross-functional teams including technical consultants, developers and CSMs.
• Identify, assess and mitigate project risks and dependencies.
• Maintain clear communication with clients, stakeholders and internal teams on status and milestones.
• Facilitate workshops and training for successful product adoption.
• Track budgets and ensure on-time, in-scope delivery.
• Promote best practices and continuous improvement in implementations.
• Gather client feedback to drive product enhancements.

Skills

PM experience

SaaS projects

Agile methods

PM tools

Client facing

Remote work

English fluency

Spanish ok

Education

Bachelor's degree in CS/IT/BA

Tools

Jira

Asana

Trello

Job description

Our client, a rapidly growing SaaS company, is seeking a highly motivated and experienced Remote Project Manager to spearhead the implementation of our innovative software solutions for clients across the globe. This is a fully remote position, offering the flexibility to work from anywhere while making a significant impact. The successful candidate will be responsible for managing the entire lifecycle of client implementations, ensuring seamless integration and high customer satisfaction. We are looking for a proactive leader with a deep understanding of SaaS products, agile methodologies, and exceptional client-facing skills. You will be instrumental in driving project success and fostering strong client relationships, all within a supportive and collaborative remote-first environment. Your base of operations will be Murcia , but you will work entirely from home.

About the Role

Our client, a rapidly growing SaaS company, is seeking a highly motivated and experienced Remote Project Manager to spearhead the implementation of our innovative software solutions for clients across the globe. This is a fully remote position, offering the flexibility to work from anywhere while making a significant impact. The successful candidate will be responsible for managing the entire lifecycle of client implementations, ensuring seamless integration and high customer satisfaction. We are looking for a proactive leader with a deep understanding of SaaS products, agile methodologies, and exceptional client-facing skills. You will be instrumental in driving project success and fostering strong client relationships, all within a supportive and collaborative remote-first environment. Your base of operations will be Murcia , but you will work entirely from home.

Key Responsibilities

• Manage end-to-end project delivery for SaaS implementations, from client onboarding to final deployment and user adoption.
• Develop comprehensive project plans, defining scope, objectives, deliverables, timelines, and resource requirements.
• Lead and motivate cross-functional project teams, including technical consultants, developers, and customer success managers.
• Proactively identify, assess, and mitigate project risks and dependencies.
• Ensure clear and consistent communication with clients, stakeholders, and internal teams regarding project status, milestones, and potential issues.
• Facilitate workshops and training sessions for clients to ensure successful adoption of the SaaS platform.
• Track project performance, manage budgets, and ensure that projects are delivered on time and within scope.
• Champion best practices in project management and continuous improvement within the implementation process.
• Gather client feedback and collaborate with product teams to drive product enhancements.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Proven experience of 5+ years as a Project Manager, specifically managing SaaS implementations or software projects.
• Strong understanding of SaaS business models, cloud technologies, and software development lifecycles.
• Proficiency in Agile methodologies (Scrum, Kanban) and project management tools (e.g., Jira, Asana, Trello).
• Exceptional client-facing and stakeholder management skills, with a track record of building strong relationships.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Demonstrated ability to manage multiple projects simultaneously in a remote setting.
• Self-motivated, organized, and detail-oriented with a strong sense of ownership.
• Fluency in English is essential. Knowledge of Spanish is a plus.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to work with a leading SaaS product and make a tangible impact on client businesses.
• Fully remote work environment, offering maximum flexibility.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional growth and career advancement within a fast-paced tech company.