AI-Driven Digital Journey Business Analyst

Winning; Madrid; Remote; EUR 42,000 - 65,000; Full time

Job summary

Winning Consulting is seeking experienced Business Analysts to join a strategic transformation project for a leading multinational in the insurance and brokerage industry. The role focuses on AI-driven Digital Journey implementation in a highly international environment, requiring collaboration with business and technology stakeholders.

You will gather and document requirements, translate needs into functional specs, run workshops, map AS-IS/TO-BE processes, and support validation, testing and

Qualifications

• 3–7 years of relevant professional experience in business analysis.
• Experience in consulting and insurance sectors.
• Advanced English (C1) and professional Spanish.
• Experience in Agile, Waterfall or hybrid delivery environments.
• Strong requirements gathering and documentation skills.

Responsibilities

• Act as a key liaison between business teams, technology teams and the different stakeholders involved in the project.
• Gather, analyse, structure and document business requirements.
• Translate business needs into clear functional requirements for technology teams.
• Facilitate workshops and requirements-gathering sessions with different stakeholders.
• Analyse existing processes and contribute to the definition of new processes and operating models.
• Document and present process flows, including AS-IS / TO-BE analysis.
• Identify gaps, improvement opportunities and potential process efficiencies.
• Produce functional documentation, user stories, use cases and acceptance criteria when required.
• Collaborate with Business, Technology, Product, Data and other relevant teams throughout the project lifecycle.
• Support requirements clarification and prioritisation.
• Participate in business validation, testing and UAT activities.
• Manage different stakeholders, needs and priorities within an international environment.
• Identify risks, dependencies and potential impacts related to proposed changes.
• Support business, process and systems transformation initiatives.
• Contribute to the successful implementation and adoption of the new Digital Journey solution.

Skills

Stakeholder management

Requirements gathering

Analytical thinking

Communication skills

English proficiency (C1)

Spanish proficiency

Tools

Jira

Confluence

Visio

Microsoft Project

Excel

PowerPoint

Job description

Winning Consulting is seeking experienced Business Analysts to join a strategic transformation project for a leading multinational in the insurance and brokerage industry. The role focuses on AI-driven Digital Journey implementation in a highly international environment, requiring collaboration with business and technology stakeholders.

You will gather and document requirements, translate needs into functional specs, run workshops, map AS-IS/TO-BE processes, and support validation, testing and