AI-Driven Client Enablement Lead

Launchmetrics; Madrid; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

A leading tech company in Madrid is seeking a Client Experience & Enablement Manager to translate product capabilities into actionable value. You will develop enablement strategies for Sales and Post-Sales teams, ensuring they communicate product updates effectively while maintaining alignment with Marketing and Customer Success. The ideal candidate has strong communication skills and experience in product marketing. This role leverages AI to streamline workflows and enhance communication quality. Join us to shape customer experiences through clear and engaging messaging.

Qualifications

• 3-5 years experience in enablement, product marketing, customer experience, or similar role.
• Experience working cross-functionally with Product, Sales, Customer Success, and/or Marketing teams.
• Comfortable creating and delivering content such as trainings, webinars, or presentations.

Responsibilities

• Develop and deliver product enablement for Sales and Post‑Sales teams.
• Translate product updates into clear internal messaging.
• Own and manage external communication related to product updates and launches.
• Test and iterate on communication formats to improve engagement and effectiveness.

Skills

Strong communication skills

Ability to simplify complex concepts

Highly organized

Proactive about AI usage

Education

Bachelor’s degree or equivalent experience in business, communications, or related field

Job description

A leading tech company in Madrid is seeking a Client Experience & Enablement Manager to translate product capabilities into actionable value. You will develop enablement strategies for Sales and Post-Sales teams, ensuring they communicate product updates effectively while maintaining alignment with Marketing and Customer Success. The ideal candidate has strong communication skills and experience in product marketing. This role leverages AI to streamline workflows and enhance communication quality. Join us to shape customer experiences through clear and engaging messaging.