AI Business Analyst - Hybrid, Growth & Impact

Zurich Insurance Company; Barcelona; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working model

Work abroad up to 25 days per year

Home office setup €300 + monthly home‑

English, German and Spanish classes

Restaurant allowance & health ins.

Life and accident insurance

Referral bonus €2,000

Exclusive employee discounts

Diversity benefits

Stock options

Job summary

Zurich Insurance Group is seeking a Business Analyst to join the Technology Delivery Center in Barcelona. The role focuses on configuring Cytora deployments, integrating AI insights across Zurich systems, and calibrating AI models to align with underwriting risk. Strong communication and stakeholder engagement are essential.

You will translate business needs into data specs, support new implementations, and continuously improve data quality and AI capabilities within a global insurer.

Qualifications

• Bachelor’s degree in Insurance, Financial Services or related field.
• At least 3 years in a Business Analyst, Insurance Operations or Data Analyst role.
• Interest in AI enablement and hands-on exploration with LLMs or AI platforms such as Cytora.

Responsibilities

• Configure and maintain Zurich deployment of the Cytora platform with data ingestion and model performance.
• Partner with Cytora, IT and data teams to integrate risk insights into Zurich systems.
• Support calibration of AI models in line with underwriting appetite and risk framework.
• Translate business needs into data specifications and adapt configurations for country requirements.
• Support new implementation projects and maintain data schemas capturing relevant information.
• Monitor and evaluate accuracy and business impact of Cytora AI models.
• Improve data quality and enrichment with data teams; promote responsible AI practices.

Skills

Stakeholder engagement

Communication

Business analysis

Data analysis

Problem solving

Multilingual

Education

Bachelor's degree in Insurance, Financial Services, Business Analytics or related discipline

Tools

Cytora

Job description

Zurich Insurance Group is seeking a Business Analyst to join the Technology Delivery Center in Barcelona. The role focuses on configuring Cytora deployments, integrating AI insights across Zurich systems, and calibrating AI models to align with underwriting risk. Strong communication and stakeholder engagement are essential.

You will translate business needs into data specs, support new implementations, and continuously improve data quality and AI capabilities within a global insurer.