Senior Insurance Business Analyst

Zurich Insurance; Barcelona; Ibrido; EUR 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working model

Home office setup stipend

Extensive training programmes

Health insurance

Descrizione del lavoro

Zurich Insurance is seeking a Senior Business Analyst to embed AI solutions within ServiZurich in Barcelona. You will translate business needs into data specifications, bridge business, data, and IT, and adapt AI features for country-specific requirements.

You will work with international teams to ensure aligned AI outputs and continuous improvement. The role emphasizes data quality, model performance, and effective user training, with a flexible working model and opportunities for growth within

Competenze

• Bachelor’s degree in Insurance, Financial Services, Business Analytics, or related discipline.
• 10+ years of experience as a Business Analyst, Insurance Operations, or Data Analyst.
• Experience with AI enablement and AI-driven platforms a plus.
• Strong data analysis, problem-solving, and business acumen.
• Excellent stakeholder engagement and communication skills.
• Proficiency in English; additional languages beneficial.

Mansioni

• Bridge business, data, and IT to align AI outputs with business use cases.
• Translate business needs into data specifications and data schemas.
• Collaborate with international stakeholders to tailor AI solutions for country requirements.
• Provide training and guidance on leveraging AI capabilities.

Descrizione del lavoro

Role Overview

Join Zurich’s AI team as a Senior Business Analyst in ServiZurich, Barcelona. Your role is to embed AI solutions into business processes, bridging the gap between business knowledge and AI capability to deliver faster, more consistent risk decisions.

Responsibilities

Requirements Analysis

• Collaborate with business teams to translate their needs into clear data specifications.
• Work with international stakeholders to adapt AI solutions, configurations, prompts, and data schemas for country‑specific requirements.
• Support new implementations of AI solution features.
• Maintain and extend data schemas to capture all relevant data required by business teams.

Model & Data Performance

• Monitor and evaluate the accuracy and business impact of AI models.
• Work with data teams to improve data quality, enrichment processes, and feature engineering for AI models.
• Support continuous improvement initiatives, ensuring AI use aligns with Zurich’s Responsible AI principles.

Collaboration & Change Enablement

• Act as a bridge between business, data, and IT to ensure consistent understanding of AI outputs and use cases.
• Provide training and guidance to users on leveraging AI capabilities effectively.
• Support Zurich’s AI adoption strategy and contribute to global best practices.

Qualifications

• Bachelor’s degree in Insurance, Financial Services, Business Analytics, or related discipline.
• 10+ years of experience as a Business Analyst, Insurance Operations, or Data Analyst.
• Passion for AI enablement with hands‑on exploratory experience with LLMs or AI‑driven platforms.
• Proven structured business, data analysis, and problem‑solving skills with strong business acumen.
• Hands‑on, open‑mind, and solution‑oriented; willing to test, learn, and iterate quickly.
• Excellent stakeholder engagement and communication skills.
• Proficiency in English; additional language(s) a plus.

Desirable Skills and Experience

• Familiarity with insurance products and business processes.
• Experience in data integration, API workflows, or data engineering concepts.
• Experience with process automation.

Benefits

• Competitive salary and yearly bonus.
• Flexible working model supporting work‑life balance.
• Over 300 € to set up a home office, plus a monthly allowance.
• Extensive internal and external training programmes, including English, German, and Spanish.
• Restaurant vouchers, health insurance (flexible to opt for other benefits).
• Life and accident insurance.
• Collective life retirement plan.
• 2 000 € referral bonus for successful hires.
• Special banking and insurance conditions, exclusive employee discounts.
• Functional diversity benefits.
• Social clubs such as hiking, investment, beach volleyball, and more.
• Stock options and mortgage benefits.

Location & Schedule

• Barcelona, Spain.
• Full‑time position.
• Recruiter: Álvaro Gallego Zazo.

Equal Opportunity Statement

At Zurich, we are an equal‑opportunity employer. We attract and retain the best‑qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

Apply by sending your CV in English.