Aerospace IT & Infrastructure Technician (Hybrid)

Infotel SP Consulting; Madrid; Híbrido; EUR 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Office hours Mon-Fri

Hybrid working model

International mobility opportunities

Professional certifications

Descripción de la vacante

Infotel SP Consulting is recruiting for a pan-European aerospace client specialising in satellite systems and services. The role focuses on IT end-user support across Toulouse and Madrid, with a hybrid working model in a fast-paced technology environment.

You will diagnose incidents, support IT equipment, manage access and inventories, and coordinate with third parties to ensure smooth operation of hosted applications and infrastructure.

Formación

• At least one year of experience in a similar position.
• B2 level of English or higher.
• Strong customer-service orientation.
• Strong knowledge of Microsoft environments and networking.
• Proactive and quality-focused approach.
• Commitment to continuous improvement.
• Excellent communication and teamwork skills.
• Motivation to work on demanding technical and engineering challenges.

Responsabilidades

• Diagnose and resolve incidents involving users, information systems, tools, laptops and other IT assets.
• Provide users with day-to-day support for IT equipment and services.
• Respond to customer requests effectively and communicate clearly throughout the resolution process.
• Install, configure and update IT equipment, and manage related issues, including computers, hardware, software, printers and videoconferencing equipment.
• Manage access to information systems in accordance with security rules and policies.
• Coordinate the allocation and recovery of IT equipment for onboarding and offboarding.
• Coordinate repairs with third-party service providers for systems covered by maintenance agreements.
• Support application production launches and the operation of applications hosted within the information system.
• Maintain operational documentation and IT performance indicators.
• Keep the asset management tool up to date.
• Update operational documentation, the IT knowledge base and the wiki.
• Carry out IT asset inventories.
• Receive deliveries and register new IT equipment.
• Set up and organise cabling for computers and other IT equipment.

Conocimientos

Customer service

English B2

MS Windows

Networking basics

Communication

Teamwork

Continuous improvement

Herramientas

Active Directory

Exchange 2022

Centreon EMS

Veeam

GLPI

Microsoft 365

Teams

ESET Antivirus

VMware vSphere

Nutanix AHV

Descripción del empleo

Infotel SP Consulting is recruiting for a pan-European aerospace client specialising in satellite systems and services. The role focuses on IT end-user support across Toulouse and Madrid, with a hybrid working model in a fast-paced technology environment.

You will diagnose incidents, support IT equipment, manage access and inventories, and coordinate with third parties to ensure smooth operation of hosted applications and infrastructure.