Administrative & Customer Care Coordinator

Birgit Müller Cocina y Vida SL; Palma; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Friendly and international working environment

Opportunity to work on high-end projects

Long-term growth opportunities

Descripción de la vacante

Birgit Müller Cocina y Vida SL in Palma de Mallorca is looking for a full-time Administrative & Customer Care Coordinator. This dynamic role involves office administration, financial coordination, and customer service, ensuring a smooth operation while providing excellent client support.

The ideal candidate will have fluency in German and Spanish, strong organizational skills, and proficiency in Microsoft Office. We offer a friendly international environment and competitive salary based on experience.

Formación

• Professional fluency in both German and Spanish, both spoken and written.
• Strong organizational and administrative skills are required.
• Experience in office administration, customer service, or operations is a must.

Responsabilidades

• Prepare and send client invoices.
• Process and organize supplier invoices.
• Schedule supplier payments and track deadlines.

Conocimientos

Professional fluency in German

Professional fluency in Spanish

Strong organizational skills

Experience in office administration

Customer-focused mindset

Herramientas

Microsoft Office

Digital administration tools

Descripción del empleo

With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.

Role Description

We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.

This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.

Key Responsibilities

• Prepare and send client invoices
• Process and organize supplier invoices
• Schedule and monitor supplier payments
• Maintain records of receipts, expenses, and important documentation
• Track payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firm
• Maintain accurate filing systems and project records
• Coordinate customer service requests and after‑sales support
• Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients
• Arrange service appointments and follow up on warranty claims
• Resolve minor customer issues and ensure a positive customer experience
• Communicate with suppliers, installers, and external partners
• Support project coordination and general office administration

Qualifications

• Professional fluency in German and Spanish (spoken and written) – required
• Strong organizational and administrative skills
• Experience in office administration, customer service, operations, or bookkeeping support
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities independently
• Proficiency in Microsoft Office and digital administration tools
• Customer-focused, proactive, and solution-oriented mindset
• English language skills are a plus

What We Offer

• Full-time position based in Palma de Mallorca
• Friendly and international working environment
• Opportunity to work on high-end kitchen and interior design projects
• Long-term growth opportunities within the company
• Competitive salary based on experience

If you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself.

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