Administrative Assistant Claims

Tokio Marine HCC – A&H Group; Barcelona; On-site; EUR 28,000 - 34,000; Full time

Job summary

Tokio Marine HCC in Barcelona is looking for an Administrative Assistant to join the Claims department and support the handling and analysis of financial lines insurance claims (D&O, E&O, Crime) issued to financial institutions and large companies. You will organize workflows and provide essential administrative support throughout the claims process.

The role requires fluent English, expert Word/Excel skills, and prior administrative experience, with opportunities to contribute to audits,

Qualifications

• Experience in administrative position.
• Fluent in English (written and spoken).
• Strong Word and Excel skills.

Responsibilities

• General administrative duties and full administrative support for the claims team.
• Monitor and log new notifications, assign and distribute tasks, and maintain up-to-date logs of the claims flow.
• Review payment processes with the claims and finance teams.

Skills

Administrative experience

English proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

About Tokio Marine

About Tokio Marine: Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.

Position

Description: As an Administrative Assistant, based in our Barcelona office, you will be part of the Claims department that focus on managing and analysing claims on financial lines insurance policies such as D&O, E&O and Crime issued to Financial Institutions, SME and large companies. You will be key in organizing and supporting the team during the whole process of claims handling

Responsibilities

• General administrative duties, including:
• Perform an extensive array of administrative tasks and provide full administrative support for the claims team
• Monitor and track new notification flow (logging onto system, assignation and distribution, as well as opening the notifications received) review closure of claims process (close file in the claims system, and maintaining a log updated)
• Review payment process with the claims team and the finance team
• Administrative preparation of audits in accordance with Checklist: Pulling and putting away files in the archive as instructed.
• Assistance to Claims Manager with the Claims activity monthly report
• Occasionally help with reception tasks

Requirements

• Fluent in English (written and spoken)
• Word and Excel (Expert level)
• Experience in administrative position

Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.