Account Manager (German Speaker)

Finom; Banyoles; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Finom is seeking an experienced Account Manager to own a portfolio of high-value SME clients across European markets from Spain. You will drive revenue growth through proactive outreach, quarterly business reviews, and targeted upsell opportunities.

Collaborate with onboarding, product, and support to ensure promises are fulfilled. Use data to guide decisions and maintain a clean Salesforce pipeline in a fast-moving fintech environment.

Formación

• Minimum 2 years in account management in fintech or B2B SaaS.
• Fluent in English and another European language (Italian, French or German).
• Proficient in Salesforce, GSuite, Slack; Modjo is a bonus.
• Strong revenue-focused mindset with data-driven approach.

Responsabilidades

• Own a portfolio of high value SME clients across European markets and drive revenue growth.
• Proactively manage outreach, QBRs, check-ins to expand wallet share.
• Identify and execute upsell and cross-sell opportunities across Finom's product suite.

Conocimientos

Account mgmt

Sales growth

Client relations

English

Italian

French

German

English fluency

Herramientas

Salesforce

GSuite

Slack

Modjo

Descripción del empleo

• As an AM you'll own a book of accounts across European markets. This isn't a passive renewal role. We want someone who treats their portfolio like a sales territory - proactively growing wallet share, identifying upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter
• You'll be measured on what matters: expansion revenue, ARPA growth, and voluntary churn. If you're the type who reads their book every Monday morning and spots the opportunity before the client asks - this is your seat
• Own a portfolio of high value SMEs clients across European markets and drive sustainable revenue growth from it
• Proactively engage your book - outreach, QBRs, check-ins - not just reacting to inbound requests
• Identify and execute upsell and cross-sell opportunities across Finom's product suite (plans, card spend, invoicing, credit)
• Build genuine relationships with decision-makers and be the person they call when something needs sorting
• Use account data, usage signals, and portfolio trends to inform your outreach priorities and commercial conversations - gut feel is a start, but data is what makes it repeatable
• Monitor account health signals and intervene early on at-risk accounts before churn becomes likely
• Maintain clean pipeline and activity tracking in Salesforce - no black holes
• Use Modjo call intelligence to sharpen your own performance and contribute to team learning
• Work closely with onboarding, product, and support to make sure clients get what was promised

Proficient in Salesforce, GSuite, Slack; Modjo or equivalent call tool is a bonusFluent in English and a second European language (either Italian, French, German)Former outbound or business development experience - you know how to open a conversation and create urgency without being pushyConfident communicator - you can run a QBR, push back when needed, and escalation the right thingsYou use data to make decisions - whether that's spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversationComfortable working in a fast-moving environment where the playbook is still being written in placesMinimum 2 years in account management in fintech or B2B SaaSCommercially sharp: you think in terms of revenue per account, expansion potential, and portfolio mix, not just satisfaction scores