Account Manager

Jobtailor; Barcelona; Presencial; EUR 30.000 - 42.000; Jornada completa

Descripción de la vacante

Jobtailor is seeking an Account Manager to build and nurture relationships with Croatia’s fleet owners, ensuring availability, accurate pricing, and fast responses. You will drive activation and optimize listings to boost bookings while prepping inventory for peak season.

You’ll lead onboarding of new owners and collaborate with Sales, Marketing, and Customer Care to increase revenue and market intelligence across key Croatian hubs.

Formación

• Fluent English (written and spoken)
• At least 1 year in account management, sales, or a similar customer-facing role
• Strong commercial drive with a closing mindset
• Comfort using data and KPIs such as GMV, conversion rate, and response rate
• Structured thinking and clear written and verbal communication

Responsabilidades

• Build and nurture relationships with Croatia’s most important fleet owners, including key-account owners representing over 2,600 displayed boats
• Secure availability, pricing quality, calendar accuracy, and fast response times
• Drive activation and conversion by improving owner response behaviour and booking acceptance
• Improve listing quality, including pictures, descriptions, pricing, extras, and cancellation policy
• Prepare the fleet for peak season before June and clean up inactive or low-quality inventory
• Optimize revenue through high-value categories, commission alignment, pricing consistency, and upsell opportunities
• Lead onboarding of new owners
• Contribute to Instant Booking activation, new verticals acquisition, and owner-tool optimization projects
• Build market intelligence across Split, Zadar, Dubrovnik, Istria, and Šibenik
• Adapt account management approaches based on product type and region
• Collaborate with Sales, Marketing, and Customer Care teams

Conocimientos

KPI Analysis

GMV Understanding

Conversion Rate Optimization

Pricing Strategy

Inventory Management

Descripción del empleo

• Build and nurture relationships with Croatia’s most important fleet owners, including key-account owners representing over 2,600 displayed boats
• Secure availability, pricing quality, calendar accuracy, and fast response times
• Drive activation and conversion by improving owner response behaviour and booking acceptance
• Improve listing quality, including pictures, descriptions, pricing, extras, and cancellation policy
• Prepare the fleet for peak season before June and clean up inactive or low-quality inventory
• Optimize revenue through high-value categories, commission alignment, pricing consistency, and upsell opportunities
• Lead onboarding of new owners
• Contribute to Instant Booking activation, new verticals acquisition, and owner-tool optimization projects
• Build market intelligence across Split, Zadar, Dubrovnik, Istria, and Šibenik
• Adapt account management approaches based on product type and region
• Collaborate with Sales, Marketing, and Customer Care teams

Requirements

• Full professional proficiency in English, written and spoken
• At least 1 year of experience in account management, sales, or a similar commercial/customer-facing role
• Genuine commercial drive with a closing mindset
• Comfort using data and KPIs such as GMV, conversion rate, and response rate
• Structured thinking and clear written and verbal communication
• Croatian language skills are a bonus
• Knowledge of the Croatian boating/tourism market and its key hubs is a bonus

Core Competencies

Demonstrates strong account management and sales capabilities, with a focus on relationship building, data-driven decision making, and optimizing revenue in the Croatian boating and tourism market.

Highest-signal resume keywords

• Account Management
• Sales Experience
• Data Analysis
• Commercial Drive
• Croatian Boating Market Knowledge

Hard Skills

• KPI Analysis
• GMV Understanding
• Conversion Rate Optimization
• Pricing Strategy
• Inventory Management

Soft Skills

• Structured Thinking
• Clear Communication
• Relationship Building
• Collaboration

Industry Keywords

• Fleet Management
• Tourism Market
• Booking Systems
• Market Intelligence
• Customer Engagement