Account Manager

InPost España

Barcelona

Presencial

EUR 35.000 - 50.000

Jornada completa

14 días+

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Language platform

Online platform for lifelong learning

Flexible remuneration services

Descripción de la vacante

A logistics and e-commerce leader in Spain is seeking an Account Manager to enhance business growth by managing client portfolios, ensuring satisfaction, and achieving commercial targets. The role demands experience in account management and a strong understanding of digital sales processes. Candidates should possess excellent communication and negotiation skills, and be proactive in identifying growth opportunities. This full-time position offers a collaborative work environment focused on customer value.

Formación

3–4 years of experience in Account Management or similar roles.
High level of English.
Proficiency in digital environments and online purchasing processes.

Responsabilidades

Manage and develop client portfolio for satisfaction and retention.
Understand clients' technological needs and provide tailored solutions.
Coordinate with internal teams for issues and improvements.

Conocimientos

Account Management

Business Development

Customer-centric approach

Strong communication skills

Proficient with CRM tools

Negotiation skills

Descripción del empleo

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Everything you are looking for and more 📦

Support the company's business growth by managing and developing a portfolio of clients, ensuring a strong relationship, high satisfaction, and achievement of commercial targets.

This role combines account management with a solid understanding of digital sales processes (marketplaces, checkout, brand visibility, etc.) to deliver solutions that add value and improve the customer experience.

Responsibilities and objectives

Manage and develop the assigned client portfolio, ensuring satisfaction, retention, and identification of new opportunities within each account.
Understand clients’ operational and technological needs (marketplaces, e-commerce, retailers) and coordinate tailored solutions.
Work closely with IT, Operations, and Marketing teams to support integrations, onboardings, issue resolution, and improvements in logistics workflows.
Analyze account performance, market activity, and competitive trends to identify growth opportunities.
Prepare commercial proposals, presentations, and activity reports.

Requirements

3–4 years of experience in Account Management, Business Development, or commercial roles in digital, logistics, or e-commerce environments.
General understanding of last‑mile delivery models (PUDO, Lockers, Home Delivery, Fulfillment).
Familiarity with online purchasing processes (checkout, order management tools, integration software).
High level of English.
Proficiency with CRM tools and digital environments.
Proactive, organized, and goal‑oriented mindset.
Strong communication and negotiation skills.
Customer‑centric approach and collaborative working style.
Ability to prioritize and adapt to dynamic and fast‑changing environments.

Offer

Language platform
Online platform for lifelong learning
Flexible remuneration services can be contracted
Because we don’t settle — we go further and multiply impact (10X Attitude).
Because we design every transformation around real customer value (Passionate About Customers).
Because we make things happen fast and smart — not perfect, but done (Go, Go, Go).
Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt).
Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team).

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, focused on promotion within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.

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