World‑Class Service Center Manager

Regus; København; On-site; DKK 550,000 - 750,000; Full time

Job summary

Regus in Denmark is seeking a Customer Services Manager to lead our centre's performance, with autonomy to run the site like your own business. You will manage day-to-day operations, ensure high service standards, and represent the centre to guests and clients.

Key duties include guiding a small team, delivering on targets, upselling services, giving tours to prospective customers, and ensuring customers leave as brand ambassadors.

Responsibilities

• Being responsible for managing anything and everything on site.
• Rising to every challenge and solving problems.
• Giving tours to prospective customers.
• Upselling to existing customers.
• Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.

Job description

Regus in Denmark is seeking a Customer Services Manager to lead our centre's performance, with autonomy to run the site like your own business. You will manage day-to-day operations, ensure high service standards, and represent the centre to guests and clients.

Key duties include guiding a small team, delivering on targets, upselling services, giving tours to prospective customers, and ensuring customers leave as brand ambassadors.