Technician - Fredericia

XPENG Danmark; Fredericia Kommune; On-site; DKK 420,000 - 520,000; Full time

Job summary

XPENG Danmark is seeking an experienced EV service technician to join our workshop team. You will carry out service and repairs on luxury electric vehicles, following XPENG's repair instructions and standards.

The ideal candidate has 3+ years in EV or luxury-brand diagnostics, a Danish driver’s license, HV level 3, and strong customer-focused communication. Proficiency with diagnostics and troubleshooting is essential.

Qualifications

• 3+ years experience in EV or luxury-brand diagnostics.
• Danish driver’s license and excellent driving skills.
• HV specialist (level 3) and EV technician education.
• Proficient with diagnostics and troubleshooting for electric/hybrid vehicles.
• Strong customer service and communication skills.

Responsibilities

• Carry out service and repairs within XPENG's repair instructions and standards.
• Experience with EV principles, structure and repair of electric cars; diagnose faults.
• Coordinate with customers and provide clear explanations of diagnostics and fixes.
• Ensure safety and environmental requirements are followed and document work performed.

Skills

EV diagnostics

Customer service

Electric vehicles

HV Level 3

Diagnostics tools

Education

EV technician education

HV Level 3

Tools

Office

Job description

Intelligently Moving Your World

XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm.

Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility.

Why should you be part of our success story?

XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions.

What you’ll be doing

• Carry out service and repairs within the times specified in Xpeng's repair instructions and standards.
• Experience with EV principles, structure and repair of electric cars.
• Solid knowledge of both high and low current.
• Extensive experience in analyzing and processing electronic fault codes, diagnostic data, etc.
• Support Xpeng's policy on FFV (Fixed at First Visit) to ensure the highest possible customer satisfaction.
• Accurately follow specifications for the use of tools during repairs.
• Have a direct dialogue with customers regarding diagnostics, repairs and functionalities.
• Act as a \"Flying Doctor\" when/if our service partner needs technical support.
• Always comply with safety and environmental requirements.
• Perform other tasks assigned by the workshop manager.

What we’re looking for

• More than 3 years of experience from a luxury car brand or EV brand as a technician; preferably a diagnostic technician will be preferred
• Exceptional understanding of customer service, customer experience and customer satisfaction
• Valid Danish driver's license and excellent driving skills
• Education as an electric vehicle technician; HV specialist (level 3)
• Experienced user of the Office package
• Extensive experience with advanced diagnostics and troubleshooting work on electric/hybrid vehicles

Our Commitment to Diversity and Inclusion:

At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.