Technical Support Specialist – Danish & English

Cross Border Talents; København; On-site; DKK 114,000 - 136,000; Full time

Job summary

CB Talents SP is seeking a Technical Customer Service Representative fluent in Danish and English for a role based in Lisbon, Portugal. The position offers a Monday to Friday schedule with weekends off, a strong base salary, and a performance allowance within a dynamic international team.

Base salary is €1,500 per month, paid over 14 months, plus a monthly performance allowance of €120, totaling €1,620 monthly.

Qualifications

• Languages: Fluent or native proficiency in Danish, paired with strong professional English.
• Excellent communication, problem-solving mindset, and a passion for helping others.

Responsibilities

• Provide professional technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while keeping user satisfaction at the forefront.
• Collaborate with team leads and peers, actively implementing feedback to maintain high quality standards.

Skills

Danish

English

Communication

Problem-solving

Job description

Technical Customer Service Support – Danish + English (Lisbon)

Copenhagen, Capital Region of Denmark, Denmark

Job Openings Technical Customer Service Support – Danish + English (Lisbon)

About the job Technical Customer Service Support – Danish + English (Lisbon)

About the Role

Are you a tech-savvy communicator who speaks fluent Danish and English? We have an immediate, urgent opening for a Technical Customer Service Representative in beautiful Lisbon, Portugal!

Unlike most customer service roles, this position offers a highly desirable Monday to Friday schedule with weekends completely off. Combined with a strong base salary and performance allowances, it's the perfect opportunity to grow your career in a vibrant international city.

Salary & Financial Package

We believe in clear, honest numbers. Here is your exact compensation breakdown:

• Base Salary: €1,500 per month (Paid over 14 months per year, meaning you receive extra payouts for summer and Christmas holidays!)
• Performance Allowance: €120 per month (Paid over 11 months per year)

What We Are Looking For

• Languages: Fluent or native proficiency in Danish, paired with strong professional English.
• Skills: Excellent communication skills, a natural problem-solving mindset, and a passion for helping others.
• Mindset: Highly adaptable, comfortable navigating a dynamic work environment, and eager to grow through constructive feedback.

Key Responsibilities

• Provide professional technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while keeping user satisfaction at the forefront.
• Work collaboratively with team leads and peers, actively implementing feedback to maintain high quality standards.

How to Apply

This is an urgent vacancy with a start date fast approaching.

Click "Apply Now" to submit your CV in English or Danish, and our recruiting team will get in touch with you for an interview!