Technical Account Manager- Nordics

Camunda Careers; Denmark; Remote; DKK 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Camunda is seeking a Technical Account Manager to partner with our most strategic customers, guiding them through adoption and driving measurable business value. You will act as a trusted technical advisor, addressing challenges and enabling scale across enterprise environments.

The role requires hands-on technical proficiency with Java/C#/Python and modern architectures, with cross-functional collaboration and up to 50% on-site presence during busy periods. Remote-first, global team.

Qualifikationen

• 3+ years of experience as a Technical Account Manager or equivalent in enterprise software.
• Hands-on with programming languages (e.g., Java, C#, Python) and enterprise software frameworks.
• Strong understanding of modern solution architectures and DevOps topics (Kubernetes).

Aufgaben

• Serve as primary technical contact and trusted advisor for designated enterprise customers.
• Create and execute tailored adoption plans to maximize business outcomes.
• Provide hands-on technical guidance and best practices to business and technical stakeholders.
• Identify risks and conduct platform health checks; manage escalations.
• Collaborate with Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales.
• Occasionally visit accounts on-site up to 50% during busy periods.

Kenntnisse

Java

C#

Python

Kubernetes

DevOps

Tools

Kubernetes

Jobbeschreibung

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. Ranked 3rd in Flexa's 2026 Most Flexible Companies, We're growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.

About the Role:

At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you'll be “in the boat together” with clients from day one – navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team.

What You Will Do

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long- term success
• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
• Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
• Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

What you bring:

• Ability and/or willingness to use our product.
• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software
• Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks
• Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes)
• A proven track record of building trusted relationships and providing advisory