Strategic Press Office & Crisis Communications Leader

the LEGO Group; København; Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Insurances

Wellbeing

Colleague Discount

Bonus

Workplace

Job summary

LEGO Group is seeking a Senior Manager for Press Office & Issues Management to lead the press office, guide crisis response and shape corporate messaging globally. You will partner with senior leaders, manage high-stakes inquiries and ensure clear, timely communication across markets.

The role sits in Corporate Brand Communications, offering the chance to build robust issues-management capability, scalable playbooks, and trusted counsel across the organisation in a dynamic, brand‑critical

Qualifications

• Led press office, media relations, issues management or crisis communications for a high-profile consumer brand.
• Managed complex and high-profile media enquiries from initial fact-finding through to the final response.
• Developed crisis plans, escalation processes and response protocols for reputation-critical situations.
• Produced clear media statements, Q&A materials, briefings and corporate messaging under tight deadlines.
• Advised senior leaders on media handling, reputation risk and response strategy.

Responsibilities

• A press office with clear processes for prioritisation, approvals, tracking and reporting.
• Stronger responses to complex and sensitive media enquiries.
• Crisis plans and escalation protocols that are understood, tested and effective.
• An accessible library of approved messaging, holding statements and Q&A materials.
• Consistent guidance for markets managing significant issues.

Skills

Press office leadership

Media relations

Crisis communications

Reputation management

Stakeholder engagement

Job description

LEGO Group is seeking a Senior Manager for Press Office & Issues Management to lead the press office, guide crisis response and shape corporate messaging globally. You will partner with senior leaders, manage high-stakes inquiries and ensure clear, timely communication across markets.

The role sits in Corporate Brand Communications, offering the chance to build robust issues-management capability, scalable playbooks, and trusted counsel across the organisation in a dynamic, brand‑critical