Service Designer, Defence Systems & Operations

Systematic

Aarhus

Hybrid

DKK 520,000 - 680,000

Full time

32 hours ago

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Job summary

Systematic Aarhus is seeking a Service Designer to strengthen defence service offerings and shape delivery models for complex C4I capabilities. You will apply service design, systems thinking and user insight to keep operations ready and operational.

You will join the Defence Service Development team in Aarhus, report to the Manager and collaborate with stakeholders worldwide. A master's degree and willingness to travel 10–20 days per month are required.

Qualifications

Master’s degree in a relevant field (e.g., Service System Design, Strategy, Technology-Based Business Development)
Experience in service design or service development for complex digital solutions
Knowledge of service design methodologies (journey mapping, blueprinting, pain-point analysis)
Strong English communication skills, written and spoken
Willingness to travel 10–20 days per month

Responsibilities

Design and refine service offerings for pre-sales, deployment, training, testing and operations
Shape and sharpen delivery models for complex C4I capabilities
Collaborate with stakeholders across departments and with customers to ensure operational readiness