Senior Strategy & Client Lead

Accrease; Københavns Kommune; Sur place; DKK 900 000 - 1 300 000; Plein temps

Résumé du poste

Accrease is seeking a Strategist & Client Lead to steer a portfolio of senior client relationships and be the senior partner shaping their customer, data and marketing agenda.

You will translate ambition into clear roadmaps and prioritize use cases, owning both strategic direction and commercial success while collaborating with cross-functional delivery teams across Europe. English plus Nordic language skills are valued.

Qualifications

• 6+ years of experience in digital strategy, CRM, marketing technology consulting or a similar client-facing advisory role
• Proven ability to develop strategies and roadmaps that connect customer data, insights and marketing initiatives to business results
• Strong structured thinking, with the ability to cut through complexity and frame the problems that matter most
• A solid understanding of data-driven marketing, personalization and customer journey activation, and how they translate into business value
• Preferably hands-on or strategic experience with Adobe Experience Cloud solutions, ideally AJO, CJA, Target or RTCDP
• A natural commercial mindset, with experience growing client relationships by identifying where value can be created and shaping it into clear proposals
• Proven ability to own client relationships, build trust and act as an advisor who creates clarity and momentum
• Enjoys working independently with a high degree of responsibility while collaborating closely with specialists
• A proactive, curious and structured approach that balances day-to-day delivery with long-term client development
• Experience from a consultancy, agency or digital transformation environment is an advantage
• Excellent communication skills in English and at least one Nordic language: Danish, Swedish or Norwegian

Responsabilités

• Act as trusted strategic advisor to senior decision-makers, helping them set priorities and make confident choices about customer data, journeys and marketing
• Shape a long-term vision for each client and own the 12-month strategic roadmap, translating business needs into prioritized use cases and roadmap reviews
• Bring clients a point of view on their industry, customers, competitors and opportunities ahead, before they ask for it
• Facilitate workshops and executive discussions that create alignment across stakeholders, functions and markets
• Turn complex challenges into clear narratives, business cases and decisions that move the organization forward
• Own and grow a portfolio of strategic clients, with full accountability for revenue, margin and growth targets
• Spot where clients can create more value and shape it into proposals and business cases rooted in client outcomes
• Own the commercial health of your portfolio: budget, pricing, invoicing, margin, forecasting accuracy and risk, in close collaboration with your peers
• Working closely with Delivery Leads, you are responsible for keeping client goals, roadmap, scope and commercials aligned
• Make sure spend against budget is tracked, flag deviations early and own change order management
• Bring in the right Accrease experts across data, analytics, activation and technology for each client
• Be the strategic escalation point and stay close to client satisfaction
• Lead client kickoffs and closures, capture the value delivered and use it to shape the next step of the partnership
• Bring strategic insight and senior client experience to pitches and new business conversations
• Contribute to client cases, events and thought leadership that show how we think
• Use client and market insights to help shape our offerings and go-to-market
• Be a visible voice for Accrease in the market, at events and initiatives that build our brand

Connaissances

Digital strategy

CRM

Marketing tech

Client advisory

Adobe Experience Cloud

Outils

Adobe Experience Cloud

AJO

CJA

Target

RTCDP

Description du poste

Accrease is seeking a Strategist & Client Lead to steer a portfolio of senior client relationships and be the senior partner shaping their customer, data and marketing agenda.

You will translate ambition into clear roadmaps and prioritize use cases, owning both strategic direction and commercial success while collaborating with cross-functional delivery teams across Europe. English plus Nordic language skills are valued.