Senior French-Speaking Customer Success Manager

Kahoot!; København; On-site; DKK 900,000 - 1,300,000; Full time

Benefits offered by this job

Insurance and health coverage

Buddy program

Centrally located office space

Diverse and passionate team

Job summary

Kahoot! is seeking a Senior Customer Success Manager to drive value for mid-sized to large enterprise customers. You will act as a trusted advisor, ensuring adoption, renewal, and growth across France and other French-speaking markets.

You will join Kahoot!’s International Customer Success team, working across products and reporting to the regional Manager, Customer Success. English and French fluency are essential for success in this role.

Qualifications

• Fluency in French and English is essential for this role.
• 3–5 years of relevant experience in Customer Success, Account Management, Consulting, Sales, or similar roles.
• Strong communication, presentation, and stakeholder management skills are required.
• Experience in SaaS and operating in an international, distributed environment is a plus.

Responsibilities

• Own a portfolio of mid-sized to large Enterprise customers and drive progress towards business objectives.
• Manage the full customer lifecycle from onboarding to renewals in collaboration with Account Management when applicable.
• Build and maintain success and account plans with clear metrics and ROI.
• Apply MEDDICC-based discovery to map stakeholders and identify growth opportunities.

Skills

French fluency

English fluency

Customer success

Account management

Stakeholder management

Communication skills

Tools

CRM software

Job description

Kahoot! is seeking a Senior Customer Success Manager to drive value for mid-sized to large enterprise customers. You will act as a trusted advisor, ensuring adoption, renewal, and growth across France and other French-speaking markets.

You will join Kahoot!’s International Customer Success team, working across products and reporting to the regional Manager, Customer Success. English and French fluency are essential for success in this role.