Sales Coordinator

Starwood Hotels; København; On-site; DKK 420,000 - 540,000; Full time

Benefits offered by this job

Designed by Nature work environment

Competitive salary and performance‑or‑

Job summary

Starwood Hotels is seeking a Sales Coordinator to assist the sales team with reservation requests, data entry in the PMS, and support for client events. You will communicate with clients in English and Danish and help identify new business opportunities.

The role requires strong organizational skills, attention to detail, and experience with PMS systems in a fast-paced luxury hotel environment.

Qualifications

• Experience assisting a sales team.
• Luxury hotel brand experience is a plus.
• Proficient with PMS systems and data handling.
• Ability to analyze arrivals lists and support monthly sales plans with budgets.

Responsibilities

• Assist the sales team by managing reservation requests and data entry in PMS.
• Support with database updates, mailings, and collateral for client events.
• Communicate with clients in English and Danish; coordinate with sales colleagues.
• Identify new business opportunities and support client site visits.

Skills

Strong organizational skills

Bilingual English & Danish

Client-facing communication

Sales support experience

Tools

PMS systems

Job description

Grow with us…

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

As a Sales Coordinator , you will assist the sales team by managing reservation requests, ensuring they are accurately entered into the PMS system and promptly responded to. You’ll support with database updates, handle mailings, and contribute to sales action plans, while also maintaining accurate property information. Your role will involve regular communication with clients in both English and Danish, collaborating with key sales colleagues, and helping organize collateral for client events. You will also assist in identifying new business opportunities, researching potential clients, and supporting client site visits. Strong organizational skills, attention to detail, and proficiency in PMS systems are essential for success in this dynamic, fast-paced environment.

• You have experience in a similar role, providing assistance to the sales team.

• Prior experience with a luxury hotel brand is a valuable asset.

• You have experience with PMS systems.

• You are capable of analyzing daily arrivals lists to identify potential new accounts, as well as helping compile monthly sales action plans with budgets, in collaboration with the Director of Sales.

• You have excellent communication skills in both English and Danish.

• You can effectively communicate client requirements to relevant hotel departments in a timely and accurate manner.

• You are highly organized and detail-oriented, maintaining accurate company and property information for all sales presentations.

• You are proactive in supporting reporting activities, including daily production reports and assisting in researching companies to identify potential new clients via platforms like LinkedIn and Business Desk.

• You are a team player with a collaborative attitude, working closely with the Director of Sales, and Sales Managers.

• You have experience supporting client site visits when needed and are comfortable writing or typing minutes and notes associated with internal meetings within the Sales & Marketing department, ensuring communication is clear and effective.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.

• Competitive salary and performance-based bonuses.

• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!

• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.

• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

About us…

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.