Conference & Events Manager

NCH SOUTH Aps; København; On-site; DKK 420,000 - 560,000; Full time

Benefits offered by this job

Pension

Health insurance

Career advancement

SH University access

Room discounts

Job summary

1 Hotel Copenhagen is seeking a Conference & Events Manager to lead the pre-planning and coordination of conferences and events. You will serve as the main client contact, aligning timing, setup, menus, AV, and team responsibilities across Sales, F&B, Front Office, Housekeeping, and Engineering to deliver a seamless experience.

You'll own the pre-planning process, communicate clearly with clients, and stay engaged through the event day to ensure delivery of the promised experience.

Qualifications

• Previous experience within conference and event planning, hospitality or a similar client-facing coordination role would be ideal.

Responsibilities

• Take ownership of the planning and coordination of confirmed conferences and events.
• Act as the main point of contact for clients throughout the pre-planning process.
• Build a clear understanding of each client’s needs, priorities and vision for their event.
• Bring together the relevant hotel departments and ensure everyone is aligned on the event plan.
• Coordinate closely with teams including Sales, F&B, Front Office, Housekeeping, Engineering and other operational departments.
• Manage event details such as room setups, timings, food and beverage requirements, AV and technical needs, guest flows and special requests.
• Prepare and communicate clear and accurate event information to all relevant teams.
• Lead or participate in planning meetings and operational briefings ahead of events.
• Stay close to the event on the day and act as the client’s key contact throughout.
• Anticipate potential challenges and work proactively with the team to find solutions before they become issues.
• Ensure a smooth handover between planning and operations, helping our teams deliver the experience that has been promised to the client.
• Build strong relationships with both clients and team members across the hotel.

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. At 1 Hotel Copenhagen, great events don’t just happen — they’re carefully planned, thoughtfully coordinated and brought to life through strong collaboration across the hotel. We’re looking for a Conference & Events Manager to join our team and take a central role in planning and coordinating conferences, meetings and events at 1 Hotel Copenhagen. As our Conference & Events Manager, your main focus will be on the pre-planning phase. Once an event is confirmed, you’ll take ownership of the details, working closely with the client to understand their needs and bringing the right teams across the hotel together to make sure everyone is aligned ahead of the event. You’ll connect the dots between our clients and our operational teams, ensuring that timings, setups, menus, technical requirements, guest needs and all the smaller details are clearly communicated and carefully coordinated. And when the event begins, you’ll remain a familiar face for the client, serving as their main point of contact and helping ensure everything comes together seamlessly.

In this role, you’ll:

• Take ownership of the planning and coordination of confirmed conferences and events.
• Act as the main point of contact for clients throughout the pre-planning process.
• Build a clear understanding of each client’s needs, priorities and vision for their event.
• Bring together the relevant hotel departments and ensure everyone is aligned on the event plan.
• Coordinate closely with teams including Sales, F&B, Front Office, Housekeeping, Engineering and other operational departments.
• Manage event details such as room setups, timings, food and beverage requirements, AV and technical needs, guest flows and special requests.
• Prepare and communicate clear and accurate event information to all relevant teams.
• Lead or participate in planning meetings and operational briefings ahead of events.
• Stay close to the event on the day and act as the client’s key contact throughout.
• Anticipate potential challenges and work proactively with the team to find solutions before they become issues.
• Ensure a smooth handover between planning and operations, helping our teams deliver the experience that has been promised to the client.
• Build strong relationships with both clients and team members across the hotel.

About you...

You’re someone who genuinely enjoys bringing people and details together. You’re highly organised, structured and comfortable managing multiple events and priorities at the same time. You have a strong eye for detail, but you also understand that successful events depend on communication, teamwork and building good relationships. You’re confident working directly with clients and enjoy guiding them through the planning process. At the same time, you’re just as comfortable working behind the scenes with different hotel departments to make sure everyone knows exactly what needs to happen and when. You stay calm when plans change, think ahead and naturally look for solutions. Previous experience within conference and event planning, hospitality or a similar client-facing coordination role would be ideal. Experience from a hotel environment is an advantage, as is an understanding of how different operational departments work together to deliver an event. Most importantly, you bring warmth, ownership and genuine care to every interaction.

If you love the planning behind great events, enjoy creating clarity from lots of moving parts and want to be the person who helps bring it all together at 1 Hotel Copenhagen, we’d love to hear from you.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being.

• Designed by Nature work environment.
• Competitive salary package with included pension and health insurance benefits.
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• Enjoy company benefits and exclusively discounted room rates for you, your family, and friends at Starwood Hotels & Resorts.

About us…

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer.

We believe in a diverse, sustainable workforce with an empowered, inclusive culture.

We are committed to non-discrimination on any protected basis covered under applicable law.

If you require any special accommodations, please visit People Operations.

Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now.