Sales and Operations Manager

Nordis Travel ApS; København; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Flexible remote work UK

Travel opportunities

International team

Job summary

Nordis Travel is expanding its UK presence and seeks a Sales and Operations Manager with a proven track record in travel. You will grow the UK market by securing new business, managing strategic accounts, and driving revenue across Group, FIT, and MICE travel to the Nordic and Baltic regions.

You will collaborate with internal teams to deliver tailored travel solutions, maintain strong partner relationships, and participate in industry events like WTM London to promote Nordis Travel's offerings.

Qualifications

• Minimum 5 years in Business Development, Sales, or Account Management in travel.
• Strong understanding of the UK travel trade and key market players.
• Existing network within UK tour operators, travel agencies, or luxury travel professionals is desirable.

Responsibilities

• Drive growth by identifying and developing new opportunities in the UK market.
• Build and maintain long-term relationships with tour operators, agencies, and industry partners.
• Manage the complete sales cycle from lead to post-travel follow-up and ensure customer satisfaction.
• Collaborate with Product, Operations, and Marketing to deliver tailored travel solutions.
• Represent Nordis Travel at industry events and client meetings across Europe.

Skills

Sales & BD

Account Management

Negotiation

Relationship Building

Travel Industry Knowledge

Tools

CRM systems

Job description

Join Nordis Travel – bringing the best of the Nordics to the world

Nordis Travel is a leading B2B Destination Management Company (DMC) headquartered in Copenhagen, specializing in tailor-made group, FIT, and MICE travel throughout Scandinavia, the Nordics, and the Baltics.

We partner exclusively with tour operators, travel agencies, and travel professionals worldwide, delivering exceptional travel experiences that showcase the very best of Northern Europe.

As we continue to expand our presence in the UK, we are looking for an experienced and commercially driven Sales and Operations Manager to help grow our market share and strengthen relationships with key travel partners.

The opportunity

This is an excellent opportunity for a passionate sales professional with a strong background in the travel industry and a proven ability to develop business within the UK market.

You will play a key role in expanding our client portfolio, managing strategic accounts, and driving sustainable revenue growth across Group, FIT, and MICE travel to the Nordic and Baltic regions.

Key responsibilities

• Drive business growth by identifying and developing new opportunities within the UK travel market.
• Build and maintain long-term relationships with tour operators, travel agencies, and key industry partners.
• Manage the complete sales cycle—from client acquisition and quotations to post-travel follow-up—ensuring outstanding customer satisfaction.
• Collaborate closely with the Department Manager and internal Product, Operations, and Marketing teams to deliver tailored travel solutions.
• Monitor sales performance, account profitability, and identify opportunities to increase revenue and client retention.
• Represent Nordis Travel at industry events, trade shows, roadshows, and client meetings, including key exhibitions such as WTM London.
• Stay informed on market trends, competitor activity, and customer insights to support business strategy and product development.

What we're looking for

• Minimum 5 years' experience in Business Development, Sales, or Account Management, ideally within the travel industry.
• Strong understanding of the UK travel trade and its key market players.
• Existing network within UK tour operators, travel agencies, or luxury travel professionals is highly desirable.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, results-driven, and comfortable working independently while collaborating with an international team.
• Knowledge of Scandinavian and Baltic destinations is an advantage, or a genuine passion and willingness to become an expert in the region.

What we offer

• Competitive compensation package.
• Flexible remote working within the UK.
• The opportunity to travel, meet clients, and represent Nordis Travel at leading travel industry events across Europe.
• A collaborative, supportive, and international work environment.
• Opportunities for professional development and career progression into regional leadership or strategic business roles.
• The opportunity to represent one of the Nordic region's leading Destination Management Companies and work with a passionate team dedicated to delivering exceptional travel experiences.

If you're passionate about travel, thrive on building strong business relationships, and are excited to grow the UK market for a leading Nordic DMC, we'd love to hear from you.