Procurement Supporter - ECCO HQ, Bredebro

ECCO Sko A/S; Denmark; Remote; DKK 300,000 - 420,000; Full time

Job summary

ECCO Sko A/S in Bredebro is seeking a procurement support assistant to assist colleagues worldwide with our Coupa system. You will join the Shared Operational Support team and become a super user in Coupa, guiding users and performing back-office tasks.

Fluency in English is required; Danish is not a prerequisite. A background in administration with exposure to IT systems such as SAP or Coupa is helpful, but all backgrounds are welcome as we train you.

Qualifications

• Might have an administrative background and perhaps experience from sales support-, procurement-, logistics-, or finance departments – but we are very open to your background
• Have experience working with IT systems – experience with SAP and/or Coupa is an advantage, but not a requirement
• Speak and write English fluently – Danish is not a prerequisite

Responsibilities

• Become a super user in our Procurement tool Coupa.
• Answer support requests from colleagues through the Coupa system, email and phone calls and guide them in Coupa’s functionalities
• Conduct back-office tasks like placing orders, making goods receipts, as well as creating and maintaining vendor data
• Guide colleagues to procurement category leads or strategic purchasers who are responsible for categories/areas in question for a specific purchase or frame agreement
• Conduct simple troubleshooting if orders do not go through and pass complicated cases on to our second-level support

Skills

Customer service

Communication

Fluent English

Tools

Coupa

SAP

Job description

Do you want to assist ECCO colleagues from all over the world in utilizing our procurement system when ordering anything from office supplies to highly specialized production equipment? And are you ready to join a procurement support team right as we are restructuring our global procurement setup?

“We’re enthusiastic about creating an effective procurement experience while also making sure that we have a comfortable work environment for everyone. What we need is your service skills and ability to guide others – anything procurement-related, we’ll teach you,” says VP Group Procurement, Thomas Haumann Christensen.

Assist colleagues working in administration and procurement globally

You will become part of the Shared Operational Support Team. Located in Bredebro, you will join our Procurement Department consisting of headquarter purchasers, the Shared Operational Support team and more than 100 procurement specialists globally. Together, we support colleagues around the world and work closely with purchasers, category leads and finance partners to ensure a smooth procurement experience.

Here, you will assist colleagues with various levels of procurement experience. Our procurement system – Coupa – is new to users in ECCO, and you will start out getting an extensive introduction.

In short, you will:

• Become a super user in our Procurement tool Coupa.
• Answer support requests from colleagues through the Coupa system, email and phone calls and guide them in Coupa’s functionalities
• Conduct back-office tasks like placing orders, making goods receipts, as well as creating and maintaining vendor data
• Guide colleagues to procurement category leads or strategic purchasers who are responsible for categories/areas in question for a specific purchase or frame agreement
• Conduct simple troubleshooting if orders do not go through and pass complicated cases on to our second-level support

With time, we expect that basic questions related to the new procurement tool Coupa will subside and change into more purchase-specific questions as well as system maintenance and data-oriented tasks.

You take pride in a smooth procurement process

Once you are introduced to and are comfortable with Coupa, you know how to instruct others – and you know that this is just as much about open-minded listening as providing clear explanations.

Even though you enjoy working with routine tasks, you are able to come up with different solutions once you are faced with issues that are out of the norm.

We furthermore imagine that you:

• Might have an administrative background and perhaps experience from sales support-, procurement-, logistics-, or finance departments – but we are very open to your background
• Have experience working with IT systems – experience with SAP and/or Coupa is an advantage, but not a requirement
• Speak and write English fluently – Danish is not a prerequisite

Are you ready for your next challenge?

We will invite candidates for interviews on an ongoing basis,

For additional information, you can reach out to Thomas Haumann Christensen, VP Group Procurement on [phone].

Join us and you become part of a meaningful, developing and multicultural workplace with colleagues who are proud to create the footprints of tomorrow. Our offices and facilities around the world have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Are you curious, passionate and ready to make an impact? Then you’ll fit right in.