Private Client Advisor

Shamballa Jewels; København; On-site; DKK 260,000 - 380,000; Full time

Job summary

Shamballa Jewels Copenhagen is seeking a passionate Client Advisor to join our luxury boutique. In this role you will deliver personalized service, build long-term client relationships, and contribute to the store’s commercial success.

You will actively pursue clienteling opportunities, maintain expert knowledge of our collections, and work closely with the Store Manager to achieve sales targets while delivering exceptional in-store experiences.

Qualifications

• Experience in luxury retail or premium service environments.
• Strong focus on client relationships and repeat business.
• Ability to meet and exceed store sales targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver personalized, high-level service to every client.
• Build and develop long-term customer relationships.
• Proactively follow up with existing and potential clients.
• Work toward individual and store sales targets.
• Identify opportunities to grow sales and client portfolio.
• Create meaningful, personalized client experiences.
• Support clienteling and CRM activities.
• Maintain knowledge of collections to advise clients.
• Assist with stock handling and visual merchandising.
• Collaborate with Store Manager and team to meet store goals.
• Contribute to a positive, ambitious team environment.

Skills

Luxury retail experience

Clienteling & relationship building

Sales target driven

Excellent communication

High-net-worth client handling

Tools

CRM software

Job description

We are looking for a passionate, ambitious, and experienced Client Advisor to join our Copenhagen team.

As a Client Advisor at Shamballa Jewels, you will play an important role in creating an exceptional client experience, building long-term customer relationships, and contributing to the commercial success of the store.

Your responsibilities include:

• Delivering a high level of personalized service to every client
• Building and developing strong, long-term customer relationships
• Proactively following up with existing and potential clients
• Working actively towards individual and store sales targets
• Identifying opportunities to grow sales and develop your client portfolio
• Creating meaningful and personalized client experiences
• Supporting clienteling and CRM activities
• Maintaining a strong knowledge of our collections and using this to advise and inspire clients
• Supporting daily store operations, including stock handling and visual merchandising
• Working closely with the Store Manager and wider team to achieve store objectives
• Contributing to a positive, ambitious and collaborative team environment

We are looking for someone who:

• Has previous experience in luxury retail, jewelry, fashion or another premium service environment
• Is highly client-focused and genuinely enjoys building relationships with customers
• Is commercially driven and motivated by achieving and exceeding sales targets
• Has a proactive approach to clienteling and developing their own client portfolio
• Has excellent communication and interpersonal skills
• Is confident, engaging and comfortable working with high-net-worth clients
• Is organized, responsible and able to work independently
• Has a strong interest in luxury, design and jewelry
• Is a team player who contributes positively to the overall store environment
• Is flexible and comfortable working Saturdays as part of the role

What we offer:

• A full-time position of 37 hours per week
• The opportunity to join the Shamballa Jewels Copenhagen team
• A dynamic luxury retail environment
• The opportunity to build and develop your own client portfolio
• A role where your contribution has a direct impact on the store’s commercial performance
• Opportunities to grow within the brand

If you are passionate about luxury, client relationships, and sales, and are motivated by creating exceptional experiences while achieving strong commercial results, we would love to hear from you.