Client Advisor (Full Time) F/M - Copenhagen Illum

Moncler; København; On-site; DKK 320,000 - 460,000; Full time

Job summary

Stone Island is seeking a Client Advisor for our brand-new concession at Illum in Copenhagen. You will drive sales, share in-depth product knowledge, and deliver exceptional client service in a fast-paced luxury environment.

Fluency in Danish and English and a passion for luxury fashion are essential. Prior luxury retail experience and a proactive attitude will help you thrive in this role.

Qualifications

• Prior experience in sales, preferably in luxury fashion or retail.
• International experience in professional or non-professional contexts is a plus.
• Passion for retail, client service and the luxury fashion industry.
• Excellent understanding of the luxury sector and product sensitivity.

Responsibilities

• Drive sales and achieve individual results while contributing to the team.
• Provide insights on fabrics and product specifics and share knowledge of the collection.
• Support stock management, replenishment, and store operations to ensure smooth daily flow.
• Open/close responsibilities and maintain the store's visual merchandising standards.

Skills

Sales experience

Luxury fashion

International experience

Client service

Product knowledge

Strong communication

Willingness to evolve

Danish & English fluency

Job description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward.

We are currently looking for a Client Advisor to join our brand-new concession at Illum.

Your Impact

The Day-To-Day

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross-selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store’s visual merchandising standards

Opening and closing responsibilities.

Qualifications

Key Qualifications

• Previous experience in sales roles;
• Experience in structured luxury fashion/retail companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passion for retail, client service and the luxury fashion industry;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness to evolve in the organisation;
• Fluency & sophistication in Danish and English, another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast-paced, changing environment.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”