Operations Coordinator

Jobtailor; København; On-site; DKK 300,000 - 420,000; Full time

Job summary

Jobtailor in København is looking for a Travel Logistics Coordinator to support senior team members in crafting tour itineraries and packages. You will coordinate logistics, book accommodations, transport, and activities, and maintain regular contact with the Tour Leader during tours.

You will assist with client inquiries, ensure accurate travel documents, monitor payments, and handle the emergency phone. The role emphasizes strong English, organization, and hands-on learning opportunities in a

Qualifications

• Passion for the travel and tourism industry.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• High level of written and spoken English.
• Good computer skills; Microsoft Office proficiency.
• Specific language skills may be required depending on market.

Responsibilities

• Support senior team members in crafting tour itineraries and packages.
• Coordinate logistics and book accommodations, transport, and activities.
• Maintain regular contact with the Tour Leader during tours.
• Adjust tour programs and resolve problems as needed.
• Double-check and prepare final travel documents and send them to clients.
• Assist with client inquiries by providing information and support.
• Monitor payment conditions and invoice accuracy and timeliness.
• Report delays to the DM/supervisor or Tour Leader.
• Provide support or cover for other departments when needed.
• Handle the emergency phone.
• Participate in on-the-job training and learning opportunities.
• Contribute to smooth execution of travel experiences.

Skills

Organizational skills

Communication abilities

Fluency in English

Attention to detail

Interpersonal abilities

Tools

Microsoft Office

Job description

• Support senior team members in crafting tour itineraries and packages
• Coordinate logistics and book accommodations, transport, and activities
• Maintain regular contact with the Tour Leader during tours
• Adjust tour programs and resolve problems as needed
• Double-check and prepare final travel documents and send them to clients
• Assist with client inquiries by providing information and support
• Monitor payment conditions and invoice accuracy and timeliness
• Report delays to the DM/supervisor or Tour Leader
• Provide support or cover for other departments when needed
• Handle the emergency phone
• Participate in on-the-job training and learning opportunities
• Contribute to smooth execution of travel experiences

Requirements

• Passion for the travel and tourism industry
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal abilities
• High level of written and spoken English
• Good computer skills
• Fluency with Microsoft Office package
• Specific language skills may be required depending on market
• Relevant education or coursework is a plus

Core Competencies

Demonstrates strong organizational skills and attention to detail in coordinating travel logistics, including accommodations and transport. Possesses excellent communication abilities and fluency in English, ensuring effective client support and interaction.

Highest-signal resume keywords

• Organizational Skills
• Communication Abilities
• Fluency in English
• Microsoft Office Proficiency
• Travel and Tourism Knowledge

Soft Skills

• Attention to Detail
• Interpersonal Abilities

Industry Keywords

• Travel Itineraries
• Logistics Coordination
• Client Inquiries
• Travel Documents
• Emergency Phone Handling

Tools & Technologies

• Microsoft Office