Norway Enterprise CS Manager - Onboarding & Growth

Autoflows; København; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Autoflows, a fast-growing SaaS company, is seeking a seasoned Customer Success Manager to own the Norwegian customer journey from onboarding to expansion. You will manage end-to-end customer success, with travel to Norway for visits, fairs, or events, and collaborate with the Commercial Manager to grow and retain our Nordic customer base.

Based in Copenhagen, this non-remote role requires strong Norwegian language skills, deep CS experience, and the ability to lead enterprise engagements with a

Qualifications

• Experience in customer success or CS team processes.
• Proven track record with enterprise accounts and senior stakeholders.
• Ability to develop and execute strategic plans that drive expansion and upsell revenue.

Responsibilities

• Oversee overall customer satisfaction, success, and retention for Norway customers.
• Ensure high-quality onboarding and training for Norwegian customers.
• Project-manage enterprise deals and guide their journey to success.

Skills

Project management

Client relationship building

Enterprise accounts

Strategic success planning

Communication

Education

Bachelor’s degree in business/communication/digitalisation

Job description

Autoflows, a fast-growing SaaS company, is seeking a seasoned Customer Success Manager to own the Norwegian customer journey from onboarding to expansion. You will manage end-to-end customer success, with travel to Norway for visits, fairs, or events, and collaborate with the Commercial Manager to grow and retain our Nordic customer base.

Based in Copenhagen, this non-remote role requires strong Norwegian language skills, deep CS experience, and the ability to lead enterprise engagements with a