Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

United Talent Acquisition; København; On-site; DKK 135,335 - 165,734; Full time

Benefits offered by this job

Quarterly government bonus

Performance-based bonus up to 400 annually

Free transport from popular areas

Airport pick-up and hotel accommodation

Flight reimbursement after 6 months

Job summary

An international recruitment agency is seeking Nordic-speaking Customer Support & Content Moderators to join their team in Malta. This hybrid role involves assisting users via email and chat and ensuring platform compliance. Ideal candidates should have basic technical skills and strong attention to detail. No prior experience is required as full training will be provided. Additional benefits include a competitive salary, performance bonuses, and assistance with relocation. Candidates must have EU passports or valid work permits for Malta.

Qualifications

• No prior experience required; full training provided.
• Ability to work in shifts, including evenings and weekends.
• Clean criminal record or 2 employer references (mandatory).

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Escalate violations and identify workflow improvements.

Skills

Basic technical skills (MS Office Excel, Word)

Strong attention to detail

Ability to learn quickly

Job description

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Copenhagen, Capital Region of Denmark, Denmark

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What We're Looking For:

• Basic technical skills (MS Office Excel, Word)
• Fast learner with strong attention to detail
• Ability to work in shifts, including evenings and weekends
• No prior experience required full training provided!
• Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application Process:

• Application review
• First interview (Microsoft Teams)
• Online assessment
• Final interview
• Offer and onboarding!

Apply now and start your Mediterranean journey in Malta! (Only candidates with EU passports or valid work permits for Malta are eligible.)