Nordic Support & Moderation Specialist (Malta)

United Talent Acquisition; Denmark; Vor Ort; DKK 136.000 - 166.000; Vollzeit

Benefits dieser Stelle

Free transport from popular areas

Airport pick-up and hotel 3 weeks

Flight reimbursement up to 200

Help finding housing with agency

Family relocation support

Quarterly government bonus

Performance-based bonus

Zusammenfassung

United Talent Acquisition seeks Nordic-speaking Customer Support & Content Moderators to join an international team in Malta. The role combines 70% customer support and 30% content moderation, interacting via email and chat to keep platforms safe and compliant.

The position is on-site in Malta with rotational shifts, full-time indefinite contract, and language requirements of Nordic languages (C1+) alongside English (B2). Training is provided, with relocation and travel perks as listed.

Qualifikationen

• Basic technical skills (MS Office Excel, Word)
• Fast learner with strong attention to detail
• Ability to work in shifts, including evenings and weekends
• No prior experience required; full training provided
• Clean criminal record or 2 employer references (mandatory upon arrival)

Aufgaben

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

Kenntnisse

Nordic language (C1+)

English (B2)

Fast learner

Attention to detail

Tools

MS Office Excel

MS Word

Jobbeschreibung

United Talent Acquisition seeks Nordic-speaking Customer Support & Content Moderators to join an international team in Malta. The role combines 70% customer support and 30% content moderation, interacting via email and chat to keep platforms safe and compliant.

The position is on-site in Malta with rotational shifts, full-time indefinite contract, and language requirements of Nordic languages (C1+) alongside English (B2). Training is provided, with relocation and travel perks as listed.